Title: Error
Last modified: May 27, 2020

---

# Error

 *  Resolved [silgo](https://wordpress.org/support/users/silgo/)
 * (@silgo)
 * [6 years ago](https://wordpress.org/support/topic/error-1360/)
 * Hello,
 * I have this message (to see it, click on the hamburger menu and go down):
 * “Something is wrong. Response takes too long or there is JS error. Press Ctrl
   +Shift+J or Cmd+Shift+J on a Mac to see error in console or ask for free support.
   
   Instagram token is invalid or expired. Please reset token and sign-in again to
   get new one. Admin warning: there is one or more private user in this feed().
   Their media won’t be displayed.”
 * I reset token and still have this error. What should I do?
 * Best regards,
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-1360%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Zhanna Khachatryan](https://wordpress.org/support/users/zhannak/)
 * (@zhannak)
 * [6 years ago](https://wordpress.org/support/topic/error-1360/#post-12926157)
 * Hi [@silgo](https://wordpress.org/support/users/silgo/),
 * Thanks for your inquiry.
 * Please enter Instagram feed > settings > advanced and uninstall the plugin.
 * Now please install again, make sure that your Instagram account is public and
   authenticate then recreate your feed.
 * If the issue persists, please send me the link to your Instagram account and 
   also please mention which username or hashtag feed you are trying to display.

Viewing 1 replies (of 1 total)

The topic ‘Error’ is closed to new replies.

 * ![](https://ps.w.org/wd-instagram-feed/assets/icon-256x256.png?rev=2140072)
 * [10WebSocial](https://wordpress.org/plugins/wd-instagram-feed/)
 * [Support Threads](https://wordpress.org/support/plugin/wd-instagram-feed/)
 * [Active Topics](https://wordpress.org/support/plugin/wd-instagram-feed/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wd-instagram-feed/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wd-instagram-feed/reviews/)

 * 1 reply
 * 1 participant
 * Last reply from: [Zhanna Khachatryan](https://wordpress.org/support/users/zhannak/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/error-1360/#post-12926157)
 * Status: resolved