Title: ERROR
Last modified: November 13, 2022

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# ERROR

 *  Resolved [franksysgfx](https://wordpress.org/support/users/franksysgfx/)
 * (@franksysgfx)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/error-1711/)
 * I’ve configured the entire plugin several times and I can’t show the comments
   section, I use a theme that doesn’t create conflicts, GENERATEPRESS in addition
   to youzify, I’ve already modified everything and I can’t show the comments, that
   section doesn’t appear.
 * How do I show only the thumbnail of the videos? not to load the player metadata
   on the media page.
 * How can I publish without a gallery in between, it is very uncomfortable to be
   creating galleries for only 1 video
 * I read your plugin and they say that by the end of the year there will be new
   changes, because even the links of your addons in this plugin are broken, what
   changes will there be? when will the new version come out?
    -  This topic was modified 3 years, 6 months ago by [franksysgfx](https://wordpress.org/support/users/franksysgfx/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Brajesh Singh](https://wordpress.org/support/users/sbrajesh/)
 * (@sbrajesh)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/error-1711/#post-16195706)
 * Hi,
    Thank you for using our plugin.
 * 1. I am sorry, I am not sure of the question about comment. Please help me understand
   it.
 * 2. Our plugins are not compatible with Youzify. Since Youzify version we tested
   earlier was bypassing BuddyPress template structure/code and they do have their
   own media component, we did not work on the compatibility.
 * 4. PHP can not generate screenshot of a video on its own yet. You will need specific
   software on your server to generate this. We recommend using FFMPEG for low volume
   transcoding of a video as well as generating screenshots.
    We have a free addon
   that can help you with it if you have FFMPEG installed [https://buddydev.com/plugins/mediapress-local-transcoder/](https://buddydev.com/plugins/mediapress-local-transcoder/)
 * 5. I am very sorry for the broken links. We have updated the plugin slugs on 
   the site but it seems our team did not update it here. Please allow me 24 hours
   to update the links in the readme.
 * 6. The new changes are the following:-
    a. Using a different upload experience.
   We have switched our uploader with a new one( Already completed, available on
   github master branch) b. Allow uploading media with Activity comment/replies (
   already completed, availble in github repo)
 *  c. allow uploading without the need to create gallery. we have yet to work on
   it.
 * You can find the updated code in our github master branch
    [https://github.com/buddydev/mediapress](https://github.com/buddydev/mediapress)
 * Thank you
 *  Plugin Author [Brajesh Singh](https://wordpress.org/support/users/sbrajesh/)
 * (@sbrajesh)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/error-1711/#post-16200447)
 * Hi,
    Hope you are doing well.
 * We have fixed the broken link issue from the description. We had a new staff 
   who changed the plugin slug on our site without consultations( It was an innocuous
   mistake on their part, They wanted to help us by making it more search engine
   friendly). We have reverted them and the links from readme are working.
 * Regards
    Brajesh

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘ERROR’ is closed to new replies.

 * ![](https://ps.w.org/mediapress/assets/icon-256x256.png?rev=1566617)
 * [MediaPress](https://wordpress.org/plugins/mediapress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mediapress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mediapress/)
 * [Active Topics](https://wordpress.org/support/plugin/mediapress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mediapress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mediapress/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Brajesh Singh](https://wordpress.org/support/users/sbrajesh/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/error-1711/#post-16200447)
 * Status: resolved