Title: Error
Last modified: December 6, 2022

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# Error

 *  Resolved [cdfk78](https://wordpress.org/support/users/cdfk78/)
 * (@cdfk78)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/error-1721/)
 * I had an error on my site as :
    Dec 06 2022 15:39:01: Error occurred while executing
   CleanTalk Cron job. ct_mail_send_connection_report_IS_NOT_EXISTS
 * How can I manage it ?
    Thak you for your help
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-1721%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/error-1721/#post-16265529)
 * Hello [@cdfk78](https://wordpress.org/support/users/cdfk78/).
 * The plugin version 6.0.1 contains the necessary fixes for this error.
 * If you already have this version installed, try the following:
    1. Deactivate
   and activate again the plugin. 2. Click “Synchrinize with Cloud” in the plugin
   settings, wait until the rotating icon disappears and refresh the page.
 * If it didn’t help, then:
    1. WordPress Admin Page —> Settings —> Anti-Spam by
   CleanTalk —> Advanced settings —> set the option “Complete Deactivation” to “
   On” —> Save Changes. 2. WordPress Admin Page —> Plugins —> Installed plugins —
   > Anti-Spam by CleanTalk —> Deactivate and then Delete. 3. Then install it anew:
   [https://cleantalk.org/help/install-wordpress](https://cleantalk.org/help/install-wordpress).
 *  Plugin Support [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * (@dimitrycleantalk)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-1721/#post-16283895)
 * Hello,
 * We haven’t received your reply in a few days, so I’m going to mark this topic
   as “resolved”.
    If you have any further questions, you can start a new topic 
   anytime.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam Firewall & protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
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 * 2 replies
 * 3 participants
 * Last reply from: [dimitrycleantalk](https://wordpress.org/support/users/dimitrycleantalk/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/error-1721/#post-16283895)
 * Status: resolved