Title: Error Last modified: March 15, 2023 --- # Error * Resolved [musicletter](https://wordpress.org/support/users/musicletter/) * (@musicletter) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/) * Hi! As of today the beautiful plugin (last version) no longer works on our site. Here’s what appears when we try to use any available feature. If the error persists, we will uninstall it. Thank you very much. * [SCREENSHOT](https://ibb.co/x2qPhH2) Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/error-1758/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-1758/page/2/?output_format=md) * [ziotoni](https://wordpress.org/support/users/ziotoni/) * (@ziotoni) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16562024) * I had same problem yesterday, but today instead is working. * [iinde](https://wordpress.org/support/users/iinde/) * (@iinde) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16562272) * I am having exactly the same issue. * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16562565) * For everyone who is encountering issue, please absolutely: - Mention your AI Engine version - PHP version - PHP Error Logs (maybe the last 5-6 lines after trying the plugin) * I can fix it right away if you share with me this 🙂 * Thread Starter [musicletter](https://wordpress.org/support/users/musicletter/) * (@musicletter) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16562660) - **Mention your AI Engine version** 1.3.53 - **PHP version** PHP 8.1.8 - **PHP Error Logs (maybe the last 5-6 lines after trying the plugin)** You say that? “_Un errore di E\_ERROR è stato causato nella linea 23 del file D:\inetpub\webs\musicletterit\home\wp-content\plugins\ai-engine\ai-engine. php. Messaggio di errore: Uncaught Error: Failed opening required ‘classes/ init.php’ (include\_path=’.;C:\php\pear’) in D:\inetpub\webs\musicletterit\ home\wp-content\plugins\ai-engine\ai-engine.php:23 Stack trace:#0 D:\inetpub\ webs\musicletterit\home\wp-settings.php(447): include\_once()#1 D:\inetpub\ webs\musicletterit\home\wp-config.php(83): require\_once(‘…’)#2 D:\inetpub\ webs\musicletterit\home\wp-load.php(50): require\_once(‘…’)#3 D:\inetpub\webs\ musicletterit\home\wp-admin\admin.php(34): require\_once(‘…’)#4 D:\inetpub\ webs\musicletterit\home\wp-admin\update-core.php(10): require\_once(‘…’)#5{ main}  thrown“ * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16562862) * Hi [@musicletter](https://wordpress.org/support/users/musicletter/)! Please try** 1.3.54** 🙂 Let me know if it fixes it. * Thread Starter [musicletter](https://wordpress.org/support/users/musicletter/) * (@musicletter) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16563332) * Hi Jordy. We tried. Unfortunately the error persists. Always the same. * Thread Starter [musicletter](https://wordpress.org/support/users/musicletter/) * (@musicletter) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16571011) * Any news about the error? Thanks * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16572429) * Do you have the issue with _1.3.62_? Can you check your PHP Error Logs again [@musicletter](https://wordpress.org/support/users/musicletter/) ? * Thread Starter [musicletter](https://wordpress.org/support/users/musicletter/) * (@musicletter) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16572829) * [@tigroumeow](https://wordpress.org/support/users/tigroumeow/) Unfortunately even with version 1.3.62 it doesn’t work. * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16573120) * The error can’t be exactly the same as last time though, because I tried to fixed it for you (basically, to make something clearer for your install, since your install was looking for the PHP files in the wrong place, I am not sure why). Can you try to share the exact error? * Thread Starter [musicletter](https://wordpress.org/support/users/musicletter/) * (@musicletter) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16573491) * The error is still the same as I reported previously. The plugin is always updated to the latest version. The php version is the 8.1.8. The only thing I can tell you is that the main directory of our site is musicletter.it/home * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16573498) * You mean the error is exactly this? * > _Uncaught Error: Failed opening required ‘**classes/init.php**’ _ * Thread Starter [musicletter](https://wordpress.org/support/users/musicletter/) * (@musicletter) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16573761) * Unfortunately we are not programmers but simple users. So we cannot tell you technically and exactly what the error is, we can tell you that when we try to dialogue with ChatGPT or to create an article, the system returns us the error that we have already reported at the beginning of this report. ([HERE](https://ibb.co/x2qPhH2)) Everything worked perfectly before. The plugins used on the site are always the same. * Thread Starter [musicletter](https://wordpress.org/support/users/musicletter/) * (@musicletter) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16576085) * **Dear [@tigroumeow](https://wordpress.org/support/users/tigroumeow/). ** * Not finding a solution, despite ourselves, we deactivate the plugin for now, hoping to reactivate it soon. * _Thank you_ * [@musicletter](https://wordpress.org/support/users/musicletter/) * Thread Starter [musicletter](https://wordpress.org/support/users/musicletter/) * (@musicletter) * [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/#post-16588059) * **Hi** [@iinde](https://wordpress.org/support/users/iinde/) **did you solve the problem?** - This reply was modified 3 years, 2 months ago by [musicletter](https://wordpress.org/support/users/musicletter/). Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/error-1758/page/2/?output_format=md) [→](https://wordpress.org/support/topic/error-1758/page/2/?output_format=md) The topic ‘Error’ is closed to new replies. * ![](https://ps.w.org/ai-engine/assets/icon-256x256.png?rev=3431928) * [AI Engine - The Chatbot, AI Framework & MCP for WordPress](https://wordpress.org/plugins/ai-engine/) * [Frequently Asked Questions](https://wordpress.org/plugins/ai-engine/#faq) * [Support Threads](https://wordpress.org/support/plugin/ai-engine/) * [Active Topics](https://wordpress.org/support/plugin/ai-engine/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ai-engine/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ai-engine/reviews/) * 18 replies * 4 participants * Last reply from: [musicletter](https://wordpress.org/support/users/musicletter/) * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/error-1758/page/2/#post-16599415) * Status: resolved