Title: error Last modified: April 25, 2023 --- # error * Resolved [dogukansahil](https://wordpress.org/support/users/dogukansahil/) * (@dogukansahil) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/) * Dude why are we suddenly getting this error “Error while calling OpenAI: cURL error 28”? I waited and it just throws this error even on very simple tasks. The last time this information is written in the logs is 12 hours ago, but I still can’t do anything. I tried a new key, closed and opened the plugin, but the result is still the same. Good luck. Viewing 12 replies - 1 through 12 (of 12 total) * Thread Starter [dogukansahil](https://wordpress.org/support/users/dogukansahil/) * (@dogukansahil) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16685491) * Also, the buttons on the dashboard in the main add-ons section do not work. * [https://prnt.sc/4SZ7nGe2-66x](https://prnt.sc/4SZ7nGe2-66x) * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16685661) * Hi, * That’s a timeout; this is not coming from the plugin itself unfortunately. We can only check OpenAI server statuses, or the connection from your hosting server to the outside world. It’s completely network-related, so unfortunately, I can only guess. * Thread Starter [dogukansahil](https://wordpress.org/support/users/dogukansahil/) * (@dogukansahil) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16685667) * Server service said they were interested and you’re probably right. I’m waiting, I will wait until tomorrow, if necessary, I will open a new openai account. * [kaboomski](https://wordpress.org/support/users/kaboomski/) * (@kaboomski) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16685734) * but I am getting the same exact error message as you now… Jordy, is that not a plugin issue, as you say, then it is the host or OpenAI then? When I first tested this there was a different error, but then the plugin was reupdated, and that error was fixed.1) How do I troubleshoot Open AI for use with this plugin? 2) Does paying for Pro Open AI potentially fix this?3) If it’s host related, but no errors in log, are there any other means to test? - This reply was modified 3 years, 1 month ago by [kaboomski](https://wordpress.org/support/users/kaboomski/). - This reply was modified 3 years, 1 month ago by [kaboomski](https://wordpress.org/support/users/kaboomski/). * [kaboomski](https://wordpress.org/support/users/kaboomski/) * (@kaboomski) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16685777) * Big Followup on This Error: CAN YOU PLEASE SAVE THE INQUIRIES SO WHEN AN ERROR OCCURS, YOU DON’T HAVE TO RETYPE? * Thread Starter [dogukansahil](https://wordpress.org/support/users/dogukansahil/) * (@dogukansahil) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16685800) * interestingly, there is no problem with rendering images, but there are problems with rendering text. * Thread Starter [dogukansahil](https://wordpress.org/support/users/dogukansahil/) * (@dogukansahil) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16685835) * fixed after update! 🙏🏼 * Thread Starter [dogukansahil](https://wordpress.org/support/users/dogukansahil/) * (@dogukansahil) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16685860) * Oh no… * [https://prnt.sc/kqCMAW1CdJRx](https://prnt.sc/kqCMAW1CdJRx) * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16685868) * Just check with them, or try to find other people with the same issue. I have never ever seen that message personally, and I am constantly working on the plugin 🙂 * Unfortunately, we can’t do much here to help. Come on the Discord and try to find people with the same kind of issues. You can also visit the Discord of OpenAI, they might help. * Thread Starter [dogukansahil](https://wordpress.org/support/users/dogukansahil/) * (@dogukansahil) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16689172) * After a while it was fixed 😀 * [turismoenmadrid](https://wordpress.org/support/users/turismoenmadrid/) * (@turismoenmadrid) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16712954) * Hey [@dogukansahil](https://wordpress.org/support/users/dogukansahil/), how did you manage to fix it? * Thread Starter [dogukansahil](https://wordpress.org/support/users/dogukansahil/) * (@dogukansahil) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16712957) * just wait 🙂 Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘error’ is closed to new replies. * ![](https://ps.w.org/ai-engine/assets/icon-256x256.png?rev=3431928) * [AI Engine - The Chatbot, AI Framework & MCP for WordPress](https://wordpress.org/plugins/ai-engine/) * [Frequently Asked Questions](https://wordpress.org/plugins/ai-engine/#faq) * [Support Threads](https://wordpress.org/support/plugin/ai-engine/) * [Active Topics](https://wordpress.org/support/plugin/ai-engine/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ai-engine/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ai-engine/reviews/) * 12 replies * 4 participants * Last reply from: [dogukansahil](https://wordpress.org/support/users/dogukansahil/) * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/error-1777/#post-16712957) * Status: resolved