Title: Error
Last modified: February 2, 2024

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# Error

 *  Resolved [ivankmx](https://wordpress.org/support/users/ivankmx/)
 * (@ivankmx)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1854/)
 * Hi!
 * I have problems with the Redsys plugin (web payment) and I have seen that if 
   I deactivate its plugin, everything works correctly.
 * The website log is giving me the following error:
 * mod_fcgid: stderr: PHP Warning: include(): Failed opening ‘/var/www/vhosts/montepicaza.
   com/httpdocs/wp-content/plugins/funnel-builder/modules/checkouts//public/template-
   common/form- order-pay.php’ for inclusion (include_path=’.:’) in /var/www/vhosts/
   montepicaza.com/httpdocs/wp-content/plugins/funnel-builder/modules/checkouts/
   builder/elementor/widgets/ class-elementor-form.php on line 1647, referrer: [https://montepicaza.com/finalizar-compra/](https://montepicaza.com/finalizar-compra/)
 * I have checked and the file form-order-pay.php does not exist. I also see that
   the plugin is performing a double // on the path.
 * I am using PHP 7.4 because I use a plugin to manage shipments that is not compatible
   with other versions. I have also tried to raise the PHP version to 8.1 and 8.2
   and the warning persists.
 * All plugins is updated.
 * All the best. Thank you.

Viewing 1 replies (of 1 total)

 *  [Team FunnelKit (formerly WooFunnels)](https://wordpress.org/support/users/teamwoofunnels/)
 * (@teamwoofunnels)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/error-1854/#post-17394572)
 * Hi [@ivankmx](https://wordpress.org/support/users/ivankmx/),
 * Thanks for your email and sharing the log with us.
   We also received your email
   on our [support desk](https://funnelkit.com/support/) here. Let’s continue on
   the ticket and we will keep you posted there.Thanks

Viewing 1 replies (of 1 total)

The topic ‘Error’ is closed to new replies.

 * ![](https://ps.w.org/funnel-builder/assets/icon-256x256.gif?rev=3317101)
 * [FunnelKit - Funnel Builder for WooCommerce Checkout](https://wordpress.org/plugins/funnel-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/funnel-builder/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/funnel-builder/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Team FunnelKit (formerly WooFunnels)](https://wordpress.org/support/users/teamwoofunnels/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/error-1854/#post-17394572)
 * Status: resolved