Title: error Last modified: June 18, 2024 --- # error * Resolved [stefaninthailand](https://wordpress.org/support/users/stefaninthailand/) * (@stefaninthailand) * [1 year, 11 months ago](https://wordpress.org/support/topic/error-1880/) * Hello Support-Team, * I would like to use the BSR plug-in instead another. But unfortunately I got the error “decrease the max …” * I decreased the pages from 5000 to 2000 in the settings * The memory limit in WP config is already on 512 MB, which seems to be pretty high already. * Question: Is it necessary to put this even higher or can I do anything else to be able to use BSR? * Thank you very much for your support Stefan * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-1880%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [Delicious Brains Support](https://wordpress.org/support/users/dbisupport/) * (@dbisupport) * [1 year, 11 months ago](https://wordpress.org/support/topic/error-1880/#post-17837992) * Hi, * Better Search Replace Support Team here. Thanks for reaching out with your query! We would be happy to assist. Would you be able to send over the diagnostic information from the Better Search Replace “Help” tab? * 1) Go to the Help tab of your install * 2) Scroll down and click “Download System Info” and save it to your computer * 3) Copy the contents and paste it here in your next response. You may omit any sensitive data as needed. * Please feel free to hide any sensitive info you might find on that file. * Thank you. * Thread Starter [stefaninthailand](https://wordpress.org/support/users/stefaninthailand/) * (@stefaninthailand) * [1 year, 10 months ago](https://wordpress.org/support/topic/error-1880/#post-17918771) * Thank you very much and sorry, that I did not answer yet. Actually I missed your answer somehow. * I have the same problem on this website: [https://shop.sicherheitsingenieur.nrw](https://shop.sicherheitsingenieur.nrw) * Here is what you asked for: * ```wp-block-code Begin System Info-- WordPress ConfigurationSite URL: https://shop.sicherheitsingenieur.nrwHome URL: https://shop.sicherheitsingenieur.nrwMultisite: NoVersion: 6.6.1Language: de_DE_formalTable Prefix: Length: 6WP_DEBUG: DisabledMemory Limit: 256M-- Better Search Replace ConfigurationPlugin Version: 1.4.7Max Page Size: 1000-- Server ConfigurationOperating System: LinuxPHP Version: 8.1.29-nmm1MySQL Version: 10.5.25Server Software: Apache-- PHP ConfigurationMemory Limit: 512MPost Max Size: 512MUpload Max Filesize: 512MTime Limit: 60Max Input Vars: 10000Display Errors: N/A-- WordPress Active PluginsAdvanced Custom Fields PRO: 6.3.4All in One SEO: 4.6.7.1Antispam Bee: 2.11.6AppMySite: 3.12.0Automatic.css: 3.0.7Better Search Replace: 1.4.7Brevo - WooCommerce Email Marketing: 4.0.26Custom 404 Error Page: 0.2.5Fluent Forms: 5.1.20Fluent Forms Pro Add On Pack: 5.1.19FluentSMTP: 2.2.80Germanized for WooCommerce: 3.17.1Germanized for WooCommerce Pro: 4.0.0Koko Analytics: 1.3.10Loco Translate: 2.6.11Min and Max Quantity for WooCommerce: 1.3.4.1NinjaFirewall (WP Edition): 4.5.11Preferred Languages: 2.3.0Relevanssi: 4.22.2UpdraftPlus - Backup/Restore: 1.24.4User Switching: 1.7.3WooCommerce: 9.1.4WooCommerce.com Update Manager: 1.0.3WooCommerce Advanced Bulk Edit: 5.4.2WooCommerce PayPal Payments: 2.8.2WooCommerce Shipping & Tax: 2.6.2WooCommerce Stripe Gateway: 8.5.2WooPayments: 7.9.2WP All Import - ACF Add-On: 3.3.8WP All Import - WooCommerce Import Add-On Pro: 4.0.0WP All Import Pro: 4.8.8WPCodeBox 2: 1.0.3WP Grid Builder: 2.0.6WP Grid Builder - Bricks: 1.3.2-- WordPress Inactive Plugins End System Info ``` * Plugin Support [Delicious Brains Support](https://wordpress.org/support/users/dbisupport/) * (@dbisupport) * [1 year, 10 months ago](https://wordpress.org/support/topic/error-1880/#post-17919650) * Hi [@stefaninthailand](https://wordpress.org/support/users/stefaninthailand/), * Thanks for sending that in. * Can you please try editing your wp-config.php file to replace this line – * `define( 'WP_DEBUG', false );` * With these lines – * `define('WP_DEBUG', true); define('WP_DEBUG_LOG', true);define('WP_DEBUG_DISPLAY', false); * This means that any errors are logged to `/wp-content/debug.log`, because some errors are not visible on screen. * Can you try the process again and then send on the `debug.log` file if created please. You can copy and paste it on your next response or upload it on a site and send the link here. * More details about that at [http://codex.wordpress.org/Editing_wp-config.php#Debug](http://codex.wordpress.org/Editing_wp-config.php#Debug) * We look forward to hearing back! * Thread Starter [stefaninthailand](https://wordpress.org/support/users/stefaninthailand/) * (@stefaninthailand) * [1 year, 10 months ago](https://wordpress.org/support/topic/error-1880/#post-17920966) * Thank you very much for your superfast response! * Belive it or not, this morning i could perform the replacement. I did what you asked for, but do you still need the log? * Could the reasons be like I am working currently in Thailand and sometimes with poor net? * I really appriciate your plug-in and prefer to use it instead of similar plug- ins. * Thank you very much for your help Stefan * Plugin Support [Delicious Brains Support](https://wordpress.org/support/users/dbisupport/) * (@dbisupport) * [1 year, 10 months ago](https://wordpress.org/support/topic/error-1880/#post-17921231) * Hi [@stefaninthailand](https://wordpress.org/support/users/stefaninthailand/), * Thank you for the update, and glad to hear it’s working now! Poor internet connection can cause issues. But if you’d like us to review the log, you’re free to send it here so we can check it. * You may remove any sensitive info before sending. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘error’ is closed to new replies. * ![](https://ps.w.org/better-search-replace/assets/icon-256x256.png?rev=2706527) * [Better Search Replace](https://wordpress.org/plugins/better-search-replace/) * [Frequently Asked Questions](https://wordpress.org/plugins/better-search-replace/#faq) * [Support Threads](https://wordpress.org/support/plugin/better-search-replace/) * [Active Topics](https://wordpress.org/support/plugin/better-search-replace/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/better-search-replace/unresolved/) * [Reviews](https://wordpress.org/support/plugin/better-search-replace/reviews/) * 5 replies * 2 participants * Last reply from: [Delicious Brains Support](https://wordpress.org/support/users/dbisupport/) * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/error-1880/#post-17921231) * Status: resolved