Title: Error
Last modified: July 10, 2024

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# Error

 *  [ConquerorTravel](https://wordpress.org/support/users/conquerortravel/)
 * (@conquerortravel)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/error-1884/)
 * Hello,
 * I cannot create any new or update any older newsletter because I get an error
   with the message “Updating failed. Could not update the meta value of campaign_data
   in database.”
 * Please let me know how to solve the issue.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Noptin Newsletter Team](https://wordpress.org/support/users/picocodes/)
 * (@picocodes)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/error-1884/#post-17882202)
 * Hi,
 * I’m not able to reproduce this on any of our test sites. Temporarily disable 
   all your other plugins and test to see if this is a plugin conflict.
 * If its not then send the following details:-
    - WordPress version.
    - Noptin version.
    - Active theme and version (if this is available on WordPress.org).
    - When this issue started.
    - Any plugins related to post meta or custom fields that you might be using.
 * This will help us reproduce the issue on our end.
 * Thanks.
 *  [splitter00](https://wordpress.org/support/users/splitter00/)
 * (@splitter00)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/error-1884/#post-17955236)
 * Hello,
   I’m actually experiencing the same issue. In my case it is triggered by
   using emojis (invoked by Win+.) in the body of an email campaign. Whenever I 
   put an emoji into the content, I’m prevented from saving it. I’ve tried using
   emojis in regular posts or pages and everything worked as expected – no issues.
   I wonder if that might’ve been the culprit in the OP’s case as well and if there’s
   any fix.Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error’ is closed to new replies.

 * ![](https://ps.w.org/newsletter-optin-box/assets/icon-256x256.png?rev=3355797)
 * [Simple Newsletter Plugin - Noptin](https://wordpress.org/plugins/newsletter-optin-box/)
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 * 2 replies
 * 3 participants
 * Last reply from: [splitter00](https://wordpress.org/support/users/splitter00/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/error-1884/#post-17955236)
 * Status: not resolved