Error 190 after successful connection

  • Resolved mairag

    (@mairag)


    9 months, 4 weeks ago

    Hello,
    My client recently connected a Business account and the setup process completed successfully. However, when I add the shortcode to the homepage, a red banner appears with the following message:

    Error: 190: You cannot access the app till you log in to www. facebook. com and follow the instructions given.

    Do you have any suggestions to resolve this issue, considering the account was connected only a few hours ago?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    9 months, 3 weeks ago

    @mairag Hi mate, to better understand the issue and provide you with the right solution, could you please confirm which version of WordPress and which version of our plugin you are currently using?

    Best regards, Quadlayers Support Team.

    Thread Starter mairag

    (@mairag)

    9 months, 3 weeks ago

    Hello, this is the website info:

    WP 6.8.2
    SOCIAL FEED 4.8.9 (the latest update wasn’t available yet)

    I just updated the plugin and will reconnect the account tomorrow.

    Will be back with an update.

    Thread Starter mairag

    (@mairag)

    9 months, 3 weeks ago

    Hello, we were able to reconnect the account and display the feed after the update. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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