Title: error Last modified: August 21, 2016 --- # error * Resolved [JS](https://wordpress.org/support/users/jsylvia90/) * (@jsylvia90) * [12 years, 11 months ago](https://wordpress.org/support/topic/error-194/) * Hi, * I have two sites that I am trying out this plugin on. One site installed and seems fine. On the other site I am getting this error when I go to the KBD Settings page: * ********** Fatal error: Call to undefined function mcrypt_create_iv() in /home/ a/0/e/1045/1045/public_html/blog/wp-content/plugins/keep-backup-daily/functions. php on line 24 *********** * Both are running on the same WP version and same PHP versions. Themes are different however. * Any suggestions? * [http://wordpress.org/extend/plugins/keep-backup-daily/](http://wordpress.org/extend/plugins/keep-backup-daily/) Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [12 years, 11 months ago](https://wordpress.org/support/topic/error-194/#post-3819944) * Please update the plugin version 1.4.6 and tell me if you are having the same issue again? * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [12 years, 11 months ago](https://wordpress.org/support/topic/error-194/#post-3819946) * In fact few libraries/extensions were used to make this plugin secure and worthy but its rare that every hosting/server will have the same PHP settings. I am working on requirement console, so you will be able to view what are the requirements. * Here is the link to mycrypt: [http://php.net/manual/en/function.mcrypt-create-iv.php](http://php.net/manual/en/function.mcrypt-create-iv.php) * Thread Starter [JS](https://wordpress.org/support/users/jsylvia90/) * (@jsylvia90) * [12 years, 11 months ago](https://wordpress.org/support/topic/error-194/#post-3819968) * Hello Fahad, * Thank you for the responses. I did update the plugin on both sites. And now its seems the KBD Settings screen is completely blank. I do not see errors, just a blank white page. * One of the things I did before even posting here was to ask my host provider to make sure the site that was delivering the original error to update the PHP to match the PHP version and setting on the site that worked. However even after that was done I had the error on the one and not the other. I had my host also check and update the zlib files too. * Unfortunately, I am more of a designer than programmer so I’m not sure how to interpret the mycrypt information either. * I’ll be happy to check into whatever you might suggest to resolve this. * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [12 years, 11 months ago](https://wordpress.org/support/topic/error-194/#post-3819982) * Is it not working on both sites now? And suggest me that how can i look into your environment? * Is it possible if i send the next build to you only? Instead of commit to WordPress plugins directory? Because it will be teasing for the others to update this plugin again and again. I might will require you quick responses either here or on my blog “plugin” post. We can fix it soon. * Thread Starter [JS](https://wordpress.org/support/users/jsylvia90/) * (@jsylvia90) * [12 years, 11 months ago](https://wordpress.org/support/topic/error-194/#post-3819983) * Sure I will try to help. * I’ve attached a link to screenshot with one of the KDB Settings screen so you can see, it is just completely blank. * [click here](http://jswebsolutions.com/web_site_design/wp-content/ata-images/1.gif) * Because these are client sites and not my own, I would prefer not to post them publicly here in the forum. However I don’t mind sharing some of the info with you directly should you need a little detail like the info.php page. Or, if you want me to upload files to the sites I am referencing you could email me off line at [jsylvia@jswebsolutions.com](https://wordpress.org/support/topic/error-194/jsylvia@jswebsolutions.com?output_format=md) * Do note I am a one person studio and do have some upcoming meetings later today, and will be away part of the weekend and next Tuesday, but I will try to respond as soon as I can after I hear from you. * I’ll be happy to assist if I can. Jacquie * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [12 years, 11 months ago](https://wordpress.org/support/topic/error-194/#post-3819993) * Thank you Jacquie, the problem is sorted out. I will update the file with alternative function where mycrypt won’t be supported. Have a look into your blogs and let me know if KBD is working as expected? * Fahad * Thread Starter [JS](https://wordpress.org/support/users/jsylvia90/) * (@jsylvia90) * [12 years, 11 months ago](https://wordpress.org/support/topic/error-194/#post-3819995) * Thank you Fahad! I took a quick look before I’m heading out. Seems fine. I truly appreciate your attention to this. * Have a great weekend! Jacquie * Plugin Author [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * (@fahadmahmood) * [12 years, 11 months ago](https://wordpress.org/support/topic/error-194/#post-3820005) * You are welcome. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘error’ is closed to new replies. * ![](https://ps.w.org/keep-backup-daily/assets/icon-256x256.png?rev=2270277) * [Keep Backup Daily](https://wordpress.org/plugins/keep-backup-daily/) * [Frequently Asked Questions](https://wordpress.org/plugins/keep-backup-daily/#faq) * [Support Threads](https://wordpress.org/support/plugin/keep-backup-daily/) * [Active Topics](https://wordpress.org/support/plugin/keep-backup-daily/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/keep-backup-daily/unresolved/) * [Reviews](https://wordpress.org/support/plugin/keep-backup-daily/reviews/) ## Tags * [daily](https://wordpress.org/support/topic-tag/daily/) * [keep](https://wordpress.org/support/topic-tag/keep/) * [page](https://wordpress.org/support/topic-tag/page/) * 8 replies * 2 participants * Last reply from: [Fahad Mahmood](https://wordpress.org/support/users/fahadmahmood/) * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/error-194/#post-3820005) * Status: resolved