Title: error
Last modified: August 21, 2016

---

# error

 *  [alebeard](https://wordpress.org/support/users/alebeard/)
 * (@alebeard)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-326/)
 * getting
    Can’t open movie file. [http @ 0x914560] HTTP error 404 Not Found http:/
   XXXXX.net/wp-content/uploads/prettyw.mp4: Input/output error anytime I try and
   use Note xxxxx, replaces url for security reasons The path is corect
 * [https://wordpress.org/plugins/video-embed-thumbnail-generator/](https://wordpress.org/plugins/video-embed-thumbnail-generator/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * (@kylegilman)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-326/#post-4607773)
 * If you can’t post a link to your video I’m going to have a hard time figuring
   out the problem.
 * What are you trying to do with the video? Make a thumbnail? Encode to a different
   format? What is the FFMPEG Test Output in the FFMPEG Settings tab of the plugin
   settings page?
 *  Thread Starter [alebeard](https://wordpress.org/support/users/alebeard/)
 * (@alebeard)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-326/#post-4607784)
 * Just trying to embed and create thumbs
    It’s a client site being built and I 
   do not have permission to show yet and while I think it odd I have to respect.
 * ffmpeg version N-60547-ga0911b0 Copyright (c) 2000-2014 the FFmpeg developers
   
   built on Feb 12 2014 01:25:09 with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-3)
   configuration: –enable-gpl –enable-libx264 –enable-libmp3lame –enable-libvorbis–
   disable-mmx –enable-shared libavutil 52. 63.101 / 52. 63.101 libavcodec 55. 51.100/
   55. 51.100 libavformat 55. 32.100 / 55. 32.100 libavdevice 55. 9.100 / 55. 9.100
   libavfilter 4. 1.102 / 4. 1.102 libswscale 2. 5.101 / 2. 5.101 libswresample 
   0. 17.104 / 0. 17.104 libpostproc 52. 3.100 / 52. 3.100 [http @ 0xf31f60] HTTP
   error 404 Not Found [http://xxx.net/wp-content/plugins/video-embed-thumbnail-generator/images/sample-video-h264.mp4](http://xxx.net/wp-content/plugins/video-embed-thumbnail-generator/images/sample-video-h264.mp4):
   Input/output error
 *  Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/)
 * (@kylegilman)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-326/#post-4607792)
 * Have you configured this server yourself? Is cURL enabled in PHP? This user had
   a similar problem and it was an issue with the hosts file [http://wordpress.org/support/topic/unable-to-encode-using-libav?replies=10](http://wordpress.org/support/topic/unable-to-encode-using-libav?replies=10)
 *  Thread Starter [alebeard](https://wordpress.org/support/users/alebeard/)
 * (@alebeard)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-326/#post-4607878)
 * cURL is enabled, using dedicated servers on godaddy
    seems if I load this [http://cdn.clipcanvas.com/sample/clipcanvas_14348_offline.mp4](http://cdn.clipcanvas.com/sample/clipcanvas_14348_offline.mp4)
   It works just fine But if I copy that file to my site or even a folder on another
   site on my server, can’t be found.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘error’ is closed to new replies.

 * ![](https://ps.w.org/video-embed-thumbnail-generator/assets/icon.svg?rev=2965979)
 * [Videopack](https://wordpress.org/plugins/video-embed-thumbnail-generator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/video-embed-thumbnail-generator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/)
 * [Active Topics](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [alebeard](https://wordpress.org/support/users/alebeard/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/error-326/#post-4607878)
 * Status: not resolved