Title: error 403
Last modified: August 30, 2021

---

# error 403

 *  Resolved [princeps](https://wordpress.org/support/users/princepsbruno/)
 * (@princepsbruno)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-403-47/)
 * Hi there,
 * We are getting this error:
 * Request URL
    [https://www.//////////.com/news/wp-json/yoast/v1/indexing/prepare](https://www.//////////.com/news/wp-json/yoast/v1/indexing/prepare)
 * Request method
    POST
 * Status code
    403
 * Error message
    Cookie check failed
 * Our wordpress is installed in a subdirectory. We have another website using yoast
   on same server.
 * What could cause this error?
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Michael Tiña](https://wordpress.org/support/users/mikes41720/)
 * (@mikes41720)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-403-47/#post-14817181)
 * Hi [@princepsbruno](https://wordpress.org/support/users/princepsbruno/)
 * Just to clarify, is this related to the details you are receiving when running
   the SEO data optimization process and it failing to complete?
 * **Status code 401 / 403**
    These status codes deal with requests that are blocked
   or unauthorized. This means that something in or in front of your website is 
   blocking our requests to the WordPress API. We see that some Web Application 
   FireWalls utilize some rules that may block some of these requests. This status
   code will also show up if you’ve completely disabled the WordPress API.
 * You can learn more about it here – [https://yoast.com/help/we-couldnt-complete-the-optimization-of-your-seo-data/](https://yoast.com/help/we-couldnt-complete-the-optimization-of-your-seo-data/)
 *  [devnihil](https://wordpress.org/support/users/devnihil/)
 * (@devnihil)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-403-47/#post-14840022)
 * We are going ahead and marking this issue as resolved due to inactivity. If you
   require any further assistance please create a new issue.
 *  [dieu2mars](https://wordpress.org/support/users/dieu2mars/)
 * (@dieu2mars)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/error-403-47/#post-14861914)
 * hello, I have the same issue on my website (sorry in frehcn below)
    I checked
   the FAQ but it says it might be linked to firewall but I didn’t have any enabled
   on my website. I have activated it but the block list is empty
 *     ```
       Oups, un problème est survenu et nous n’avons pas pu terminer l’optimisation de vos données SEO. Veuillez relancer le traitement.
   
       Vous trouverez ci-dessous les détails techniques de cette erreur. Consultez cette page pour une explication détaillée.
   
       Error details
       Request URL
       https://us1ercanton.fr/wp-json/yoast/v1/indexing/prepare
   
       Request method
       POST
   
       Status code
       403
   
       Error message
       La vérification du cookie a échouée
       ```
   

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘error 403’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-seo/assets/icon-256x256.gif?rev=3419908)
 * [Yoast SEO - Advanced SEO with real-time guidance and built-in AI](https://wordpress.org/plugins/wordpress-seo/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-seo/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-seo/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-seo/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-seo/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-seo/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [dieu2mars](https://wordpress.org/support/users/dieu2mars/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/error-403-47/#post-14861914)
 * Status: resolved