Title: Error 403
Last modified: January 4, 2023

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# Error 403

 *  [Developer for wordpress sites](https://wordpress.org/support/users/thepaddycaddy/)
 * (@thepaddycaddy)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-403-55/)
 * They have beautiful products but I can’t get it to work, constant 403 errors.
   Other POD plugins work so I know it’s not my site that is the problem. Support
   is provided over facebook messenger, which I do not use, so it’s clunky to get
   support. They wanted to me to send screenshots but I couldn’t due to it being
   facebook messenger. They should consider a lot of people don’t use facebook anymore
   and trying a different chat support solution. The support they do have on chat
   seems overwhelmed and can’t get to answers very quickly. I gave up after over
   2 hours of troubleshooting. There’s no really good documentation to help so unfortunately
   this plugin gets a low star rating from me. I do hope they fix the problems because
   their products look great and the pricing is very affordable.
    -  This topic was modified 3 years, 5 months ago by [Developer for wordpress sites](https://wordpress.org/support/users/thepaddycaddy/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [popcustoms](https://wordpress.org/support/users/popcustoms/)
 * (@popcustoms)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/error-403-55/#post-16343584)
 * About the 403 error, it actually came from your server. Your hosting prevent 
   us from making requests to your site.
 * We’ve encountered this issue from other woocommerce users before, all you need
   to do is add our server ip 47.89.194.2 to your hosting access whitelist.
 * Different hosting will have different control panel, so you may want to contact
   your hosting about ip whitelist.
    -  This reply was modified 3 years, 5 months ago by [popcustoms](https://wordpress.org/support/users/popcustoms/).
    -  This reply was modified 3 years, 5 months ago by [popcustoms](https://wordpress.org/support/users/popcustoms/).

Viewing 1 replies (of 1 total)

The topic ‘Error 403’ is closed to new replies.

 * ![](https://ps.w.org/popcustoms-integration-for-woocommerce/assets/icon-256x256.
   png?rev=2776922)
 * [Popcustoms - Print on demand & dropshipping, Free Personalizer](https://wordpress.org/plugins/popcustoms-integration-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/popcustoms-integration-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/popcustoms-integration-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/popcustoms-integration-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/popcustoms-integration-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [popcustoms](https://wordpress.org/support/users/popcustoms/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/error-403-55/#post-16343584)