Title: Error 403
Last modified: May 7, 2024

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# Error 403

 *  Resolved [EMEFKA](https://wordpress.org/support/users/emefka/)
 * (@emefka)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-403-66/)
 * Hi,
 * I am using a review-plugin from cusrev.com and i get the error 403 because the
   plugin can not reach to the website. this might be because something is blocked
   while using the llar-plugin.
 * With this information I should be able to solve this problem:
    - Add the IP address of review forms to a whitelist in the settings of the security
      plugin. If the security plugin offers an option to add specific IP addresses
      to the whitelist, try adding the following IP address: **18.210.171.51**. 
      It is the IP address of review forms that sends customer reviews to your store.
    - Disable blocking of REST API for the endpoint of our plugin only. If the security
      plugin offers an option to block and unblock specific REST API endpoints, 
      try unblocking the following endpoint: **/ivole/**. It is the endpoint of 
      our plugin that is used to receive customer reviews.
    - Whitelist URL of the REST API endpoint. The URL will depend on the domain 
      of your website and will look like this: **{website domain}/wp-json/ivole/\***
 * I whitelisted the IP, but that does not work. Where could i unblock the REST-
   API or set the URL as discribed?
 * Thanks for your feedback!
 * Michael F
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-403-66%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Thread Starter [EMEFKA](https://wordpress.org/support/users/emefka/)
 * (@emefka)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-403-66/#post-17738131)
 * I forgot to write that when your Plugin is deactivated everythings works out 
   fine …
 *  Plugin Author [WPChef](https://wordpress.org/support/users/wpchefgadget/)
 * (@wpchefgadget)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-403-66/#post-17738450)
    1. If you turn off LLAR, do you still have the issue? It doesn’t look like it is
       related to the plugin.
    2. Try opening this address in your browser: {website domain}/wp-json/ivole/ and
       see if it shows anything. If not, you might have turned off this endpoint using
       other plugins, or your hosting provider has done this. You need to find who 
       did that and get that endpoint back.
 *  Plugin Author [WPChef](https://wordpress.org/support/users/wpchefgadget/)
 * (@wpchefgadget)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-403-66/#post-17738588)
 * Can you answer our second question then?
 *  Thread Starter [EMEFKA](https://wordpress.org/support/users/emefka/)
 * (@emefka)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-403-66/#post-17738632)
 * Hi WPChef!
 * I get this message using wp-json/ivole/
 * {“code”:”rest_no_route”,”message”:”Es wurde keine Route gefunden, die mit der
   URL und der Request-Methode identisch ist.”,”data”:{“status”:404}}
 *  Plugin Author [WPChef](https://wordpress.org/support/users/wpchefgadget/)
 * (@wpchefgadget)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-403-66/#post-17738726)
 * So you need to understand why this endpoint is not working. LLAR doesn’t turn
   it off. Check if you have plugins that do that or if your web hosting does that.
 *  Thread Starter [EMEFKA](https://wordpress.org/support/users/emefka/)
 * (@emefka)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-403-66/#post-17738899)
 * Hi WPChef!
 * Looks like that the problem is coming from the Plugin IP-Blocker!
 * Sorry for troubeling you
 *  Thread Starter [EMEFKA](https://wordpress.org/support/users/emefka/)
 * (@emefka)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-403-66/#post-17738901)
 * we can close the ticket now

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error 403’ is closed to new replies.

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 * 11 replies
 * 2 participants
 * Last reply from: [EMEFKA](https://wordpress.org/support/users/emefka/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/error-403-66/#post-17738901)
 * Status: resolved