Title: Error 403 after save setting
Last modified: August 30, 2016

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# Error 403 after save setting

 *  [cosmoweb](https://wordpress.org/support/users/cosmoweb/)
 * (@cosmoweb)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-403-after-save-setting/)
 * I tried to save setting but i go on 403 error page, only with this plugin, someone
   can help me please?
 * [https://wordpress.org/plugins/facebook-page-promoter-lightbox/](https://wordpress.org/plugins/facebook-page-promoter-lightbox/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Arevico](https://wordpress.org/support/users/arevico/)
 * (@arevico)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-403-after-save-setting/#post-6668566)
 * I looked into the issue and it seems like this is a hosting problem most likely
   to do with mod_security. Please contact your webhost for this. I’m trying to 
   see if i can revamp the settings page so it does not trigger this error.
 * You can use the following mail template (including screenshot attached). In
 * Dear Sir/Madam,
 * Recently, I’ve been experiencing a problem whilst using a WordPress installation.
   It has come to my understanding that it is most likely a mod_security issue. 
   Upon saving the setting page for this plugin i get the following error:
 * Not Acceptable
    An appropriate representation of the requested resource /wp-admin/
   options-general.php could not be found on this server. Additionally, a 404 Not
   Found error was encountered while trying to use an ErrorDocument to handle the
   request.
 * Please see the attached screenshot for the request on which it occurs.
    [http://screencast.com/t/PujwlGJqnk](http://screencast.com/t/PujwlGJqnk)
 * Best regards,
    Friso
 *  [wpshiran](https://wordpress.org/support/users/wpshiran/)
 * (@wpshiran)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-403-after-save-setting/#post-6668650)
 * I had the same problem. I just went to an earlier version 2.6 and it works alright.
   Hope this helps
 *  Plugin Author [Arevico](https://wordpress.org/support/users/arevico/)
 * (@arevico)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/error-403-after-save-setting/#post-6668666)
 * Thank for the feedback regarding this issue. This week I’m busy with college 
   exams, but I’ll develop, test (very important) and commit the update somewhere
   next week.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error 403 after save setting’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/facebook-page-promoter-lightbox_4282c1.
   svg)
 * [FB Page Promoter Lightbox](https://wordpress.org/plugins/facebook-page-promoter-lightbox/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-page-promoter-lightbox/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-page-promoter-lightbox/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-page-promoter-lightbox/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-page-promoter-lightbox/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-page-promoter-lightbox/reviews/)

## Tags

 * [error 403](https://wordpress.org/support/topic-tag/error-403/)

 * 3 replies
 * 3 participants
 * Last reply from: [Arevico](https://wordpress.org/support/users/arevico/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/error-403-after-save-setting/#post-6668666)
 * Status: not resolved