Title: Error 404
Last modified: March 6, 2024

---

# Error 404

 *  Resolved [Jakours2](https://wordpress.org/support/users/jakours2/)
 * (@jakours2)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-404-102/)
 * Hi, after desactivated the plugin, i got a error 404 everywhere. But, if i change
   the permalink, it’s OK. But i would like to use website.com/page no website.com/?
   p-2547
   It’s a multisite installation. Using Litespeed server and plugin.

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Contributor [Thomas](https://wordpress.org/support/users/tlartaud/)
 * (@tlartaud)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-404-102/#post-17479099)
 * Hi,
 * If WPCA and its addons are not activated while you’re facing this issue, there’s
   almost no chance the issue comes from them.
 * However, I would recommend checking for a plugin conflict on your site:
    - disable all plugins
    - update permalinks and set to “post”
    - see if permalinks work as expected
    - then reactivate plugins one by one and re-set permalinks + test each time
 * If still not working, try to also switch theme for testing purposes.
 * Regards.
 *  Thread Starter [Jakours2](https://wordpress.org/support/users/jakours2/)
 * (@jakours2)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-404-102/#post-17490320)
 * It is a wordpress multisite network installation. so, there is a site that is
   no longer accessible with a 404 error. And it happened when I activated your 
   plugin on the default site, by mistake. All pages are 404, and I cannot access
   the site which is on the network.
   thanks for ur help.
 *  Thread Starter [Jakours2](https://wordpress.org/support/users/jakours2/)
 * (@jakours2)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-404-102/#post-17490583)
 * update permalinks and set to “post” done
   see if permalinks work as expected dont
   works
 *  Plugin Contributor [Thomas](https://wordpress.org/support/users/tlartaud/)
 * (@tlartaud)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-404-102/#post-17490747)
 * Hello,
 * Sorry for the inconvenience.
 * > update permalinks and set to “post” done
   > see if permalinks work as expected
   > dont works
    1. Did you try to update those permalinks witth WPCA being activated on your main
       site and/or on the sub-site ?
    2. At first, you were saying that the issue was occurring without WPCA activated,
       right?
    3. I would first recommend you to confirm that the permalinks correctly works with
       WPCA and its addons fully deactivated on both the main site, and the sub-site.
    4.  - If permalinks still do not work: this means the issue comes from something
          else than WPCA, since WPCA’s code isn’t running anymore, doesn’t affect permalinks
          anymore (permalinks are only affected by code, not DB), and therefore cannot
          be the culprit (=means it can be another plugin or your theme?).
        - if permalinks work while WPCA and/or its addons are being deactivated, and
          if they keep stop working when you reactivate, it means WPCA itself could
          be buggy, or it could be conflicting with another plugin or your theme.
 * Please let me know about the results of those testing steps.
 * Note: When update permalinks, please update them for both the main site and the
   sub-site.
 * Regards.
 *  Thread Starter [Jakours2](https://wordpress.org/support/users/jakours2/)
 * (@jakours2)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-404-102/#post-17490779)
 * Hello, i dont have access to the subsite, i got a 404 errors.
 * I desactivated all plugins, and the issu still, i got 404.
 * May i contact you by email?
 *  Plugin Contributor [Thomas](https://wordpress.org/support/users/tlartaud/)
 * (@tlartaud)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-404-102/#post-17492998)
 * Hello,
 * > i dont have access to the subsite, i got a 404 errors.
 * Permalinks will only affect the frontend of your site. You should still be able
   to access the backend of the subsite directly via the wp-admin URL subsite.yoursite.
   com/wp-admin/settings.php
 * If you still get a 404 error while trying to reach the backend of your subsite,
   it definitely means that you’re getting a 404 error for another reason than faulty
   permalinks.
 * Regards.
 *  Thread Starter [Jakours2](https://wordpress.org/support/users/jakours2/)
 * (@jakours2)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-404-102/#post-17493947)
 * the installation is not in a subdomain. But in a sub-file. So everything domain.
   xxx/xxx is not working and we have a 404 error. And as soon as I change the permalinks,
   this error disappears and we have access. And this happened as soon as I activated
   your plugin on the main site. So, yes, this is a problem, at least in part, with
   your plugin. But if you don’t want to push it any further, that’s OK. We will
   manage.
 *  Plugin Contributor [Thomas](https://wordpress.org/support/users/tlartaud/)
 * (@tlartaud)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-404-102/#post-17494592)
 * Hello,
 * > the installation is not in a subdomain. But in a sub-file. So everything domain.
   > xxx/xxx is not working and we have a 404 error
 * Could you try to access, as stated before, the subsite’s backend ? If your subsite
   URL is domain.xxx/xxx, you should be able to access its backend via domain.xxx/
   xxx/wp-admln, right ? As explained before, permaliniks misconfigurations would
   only affect your frontend, which is domain.xxx/xxx and should not prevent you
   to access the subsite’s backend. But maybe you have a differrent configuration
   from the one I am expecting?
 * > And as soon as I change the permalinks, this error disappears and we have access.
   > And this happened as soon as I activated your plugin on the main site.
 * Not sure I now undertsand. You’re actually telling me that resetting permalinks
   fixes the issue? I am now not sure where the issue actually is so. Sorry if I
   am confused.
 * I would recommend:
    - deleting wpca from the main site
    - clearing permalinks from the main site
    - accessing the subsite from its wp-admin url, reactivating wpca, and reseting
      the permalinks
 * I hope that helps.
 * Regards.
 *  Thread Starter [Jakours2](https://wordpress.org/support/users/jakours2/)
 * (@jakours2)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-404-102/#post-17494890)
 * This is why I asked you where to contact you by email, or otherwise. This would
   avoid these many questions and you could better assess the situation. Long story
   short, the subsite is neither frontend nor backend accessible. And when the permalinks
   are changed to “by date” for example, the primary site works. But the subsite
   is still not accessible (frontend and backend). And all the “hard links” in the
   menu or in a page (I don’t know if that’s the right word in English, which is
   not my native language), don’t work. We also had a paid addon that we uninstalled.
   I cleared all caches, deleted htaccess file, etc. Nothing works.
   We desactivated
   wpca from the main site, it dont works. But not deleted. I’ll try this.
 * I would recommend:
    - deleting wpca from the main site
    - clearing permalinks from the main site
    - accessing the subsite from its wp-admin url, reactivating wpca, and reseting
      the permalinks
 *  Thread Starter [Jakours2](https://wordpress.org/support/users/jakours2/)
 * (@jakours2)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/error-404-102/#post-17495396)
 * We finaly found the problem. That was with ur plugin, but not only. If you need
   more information, just ask and contact me over [https://barreoblique.ca](https://barreoblique.ca)
   
   Case close.
 *  Plugin Contributor [Thomas](https://wordpress.org/support/users/tlartaud/)
 * (@tlartaud)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/error-404-102/#post-17500395)
 * Hello,
 * I’m glad you managed to find a way to fix the issue.
 * Do not hesitate to explain what happened in case it could help someone else, 
   or in case we could be able to give you additional tips or fix anything if needed.
 * However, I’m sorry, but we do not contact people through any other site than 
   those dedicated for support. You can ask questions here, and as per WP.orgs forums
   rules, we’ll answer there. If you need to post additional information, you can
   post screenshots, or use our main dedicated support forums where youl be able
   to post private messages.
 * Best regards.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Error 404’ is closed to new replies.

 * ![](https://ps.w.org/customer-area/assets/icon-256x256.png?rev=1288039)
 * [WP Customer Area](https://wordpress.org/plugins/customer-area/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/customer-area/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/customer-area/)
 * [Active Topics](https://wordpress.org/support/plugin/customer-area/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/customer-area/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/customer-area/reviews/)

 * 11 replies
 * 2 participants
 * Last reply from: [Thomas](https://wordpress.org/support/users/tlartaud/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/error-404-102/#post-17500395)
 * Status: resolved