Title: Error 404
Last modified: November 1, 2017

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# Error 404

 *  [vsbc960](https://wordpress.org/support/users/vsbc960/)
 * (@vsbc960)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/error-404-15/)
 * When I select the files to import (many files, or just two), I get an error that
   the page can’t be found.
 * My settings are for anyone to be able to import, and the root directory is not
   locked.
 * What am I not doing correctly?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-404-15%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Dion Hulse](https://wordpress.org/support/users/dd32/)
 * (@dd32)
 * Meta Developer
 * [8 years, 7 months ago](https://wordpress.org/support/topic/error-404-15/#post-9642673)
 * Unfortunately you’re running into either server limitations, or server security
   rules.
 * It sounds likely that mod_security (or something similar) may be kicking in and
   blocking the request based upon the variables sent to the server.
 * Unfortunately this means the plugin isn’t usable in your server environment, 
   sorry!

Viewing 1 replies (of 1 total)

The topic ‘Error 404’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Dion Hulse](https://wordpress.org/support/users/dd32/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/error-404-15/#post-9642673)
 * Status: not resolved