Title: Error 404
Last modified: August 21, 2016

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# Error 404

 *  Resolved [NWindsor](https://wordpress.org/support/users/nwindsor/)
 * (@nwindsor)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/error-404-452/)
 * Hi Guys-
 * So I installed WooCommerce recently to see how it compared to WP E Commerce, 
   and then one product page started acting strange and giving a 404 not found error
   on the mobile version of the site. The page is somehow loading a different path.
   The page should read “colleenblackard.com/products-page/metal/ but instead reads
   colleenblackard.com/13-revision/.
 * I have no caching plugins installed.
 * I have deleted WPTouch and reinstalled it.
 * I have deactivated WooCommerce.
 * If I use the desktop site on my mobile phone, the site loads properly, which 
   leads me to believe that it’s the WPTouch somehow loading the wrong path.
 * How do I correct this?
 * Go to “Buy Art Prints” then click “Metal Prints”
    [http://www.colleenblackard.com](http://www.colleenblackard.com)
 * Thank you for creating such a great plugin and for being so responsible about
   responding to us on the forums.
 * Thank you-
 * [https://wordpress.org/plugins/wptouch/](https://wordpress.org/plugins/wptouch/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [NWindsor](https://wordpress.org/support/users/nwindsor/)
 * (@nwindsor)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/error-404-452/#post-4614803)
 * I have also installed WP Super Cache and Hyper Cache.
 * Then I used your directions on your website to clear the cache, and still your
   plugin directs to a page that doesn’t exist.
 * Is there a way to clear all the data from WP Touch and reinstall it? I have already
   deleted the plugin from my dashboard, but when I re-download it, it seems to 
   have some of the old data.
 * Please let me know-
 * Thank you~~
 *  Thread Starter [NWindsor](https://wordpress.org/support/users/nwindsor/)
 * (@nwindsor)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-404-452/#post-4614987)
 * Hi guys-
 * I’ve been working on this for 5 days, but still I get an error 404.
 * 1.) I’ve disabled all plugins and it still persists
 * 2.) I’ve enabled jQuery 2.0
 * 3.) I have no cache plugins running.
 * 4.) The problem goes away when I disable WPTouch.
 * Please help!!
 * THANK YOU!!!
 * Sincerely,
    N
 *  Thread Starter [NWindsor](https://wordpress.org/support/users/nwindsor/)
 * (@nwindsor)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/error-404-452/#post-4614992)
 * I solved this problem, so in case anyone wants a work around, here it is.
 * Download this plugin called “Redirection.” You can redirect your 404 Errors to
   pages that actually exist. It’s a great plugin.
 * WPTouch is really a simple plugin and is easier to install and configure than
   at least three others that I tried. Thank you guys for your efforts.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error 404’ is closed to new replies.

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## Tags

 * [404-error](https://wordpress.org/support/topic-tag/404-error/)
 * [path](https://wordpress.org/support/topic-tag/path/)

 * 3 replies
 * 1 participant
 * Last reply from: [NWindsor](https://wordpress.org/support/users/nwindsor/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/error-404-452/#post-4614992)
 * Status: resolved