Title: Error 404 Message Last modified: April 18, 2023 --- # Error 404 Message * Resolved [carolinen07](https://wordpress.org/support/users/carolinen07/) * (@carolinen07) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/) * Hi All, * So I have seen this issue a few years ago, but not seen recently. * I’ve just logged into the back-end of the website and I cannot access certain pages, such as ‘Products’; Pages and such. * I can access Woo Commerce and run a diagnostic test which is below. There are a number of updates that I need to do; but when I go and click for the update page, it shows the Error 404 messages. Even when in recovery mode (where WordPress have sent me an email) I cannot update anything * Any help would be appreciated * WordPress diagnostic – * > WordPress address (URL): [https://cando.beer](https://cando.beer/) > Site address (URL): [https://cando.beer](https://cando.beer/) > WC Version: 7.6.0 > REST API Version: ✔ 7.6.0 > WC Blocks Version: ✔ 9.8.4 > Action Scheduler Version: ✔ 3.5.4 > Log Directory Writable: ✔ > WP Version: 6.2 > WP Multisite: – > WP Memory Limit: 256 MB > WP Debug Mode: – > WP Cron: ✔ > Language: en_GB > External object cache: – > ### Server Environment ### > Server Info: Apache > PHP Version: 7.4.33 > PHP Post Max Size: 200 MB > PHP Time Limit: 91 > PHP Max Input Vars: 1000 > cURL Version: 8.0.1 > OpenSSL/1.1.1t > SUHOSIN Installed: – > MySQL Version: 5.5.5-10.3.31-MariaDB > Max Upload Size: 10 MB > Default Timezone is UTC: ✔ > fsockopen/cURL: ✔ > SoapClient: ✔ > DOMDocument: ✔ > GZip: ✔ > Multibyte String: ✔ > Remote Post: ✔ > Remote Get: ✔ > ### Database ### > WC Database Version: 7.6.0 > WC Database Prefix: wp20_ > Total Database Size: 19.25MB > Database Data Size: 15.80MB > Database Index Size: 3.45MB > wp20_woocommerce_sessions: Data: 2.02MB + Index: 0.05MB + Engine InnoDB > wp20_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine > InnoDB > wp20_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB > + Engine InnoDB > wp20_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB > wp20_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine > InnoDB > wp20_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB > wp20_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine > InnoDB > wp20_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine > InnoDB > wp20_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB > wp20_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_actionscheduler_logs: Data: 0.22MB + Index: 0.19MB + Engine InnoDB > wp20_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB > wp20_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB > wp20_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_options: Data: 4.03MB + Index: 0.13MB + Engine InnoDB > wp20_postmeta: Data: 1.47MB + Index: 0.56MB + Engine InnoDB > wp20_posts: Data: 3.52MB + Index: 0.23MB + Engine InnoDB > wp20_redirection_404: Data: 0.22MB + Index: 0.14MB + Engine InnoDB > wp20_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB > wp20_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB > wp20_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_sbi_feed_caches: Data: 0.05MB + Index: 0.02MB + Engine InnoDB > wp20_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_sbi_instagram_posts: Data: 0.33MB + Index: 0.00MB + Engine InnoDB > wp20_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_termmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB > wp20_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB > wp20_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_usermeta: Data: 1.02MB + Index: 0.03MB + Engine InnoDB > wp20_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB > wp20_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB > wp20_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB > wp20_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB > wp20_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB > wp20_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB > wp20_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine > InnoDB > wp20_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB > wp20_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB > wp20_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_yoast_indexable: Data: 1.47MB + Index: 0.30MB + Engine InnoDB > wp20_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB > wp20_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB > wp20_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > wp20_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB > ### Post Type Counts ### > attachment: 336 > blocks: 14 > br_product_filter: 1 > custom_css: 1 > featured_item: 8 > nav_menu_item: 8 > page: 83 > popup: 2 > popup_theme: 8 > post: 3 > product: 246 > revision: 461 > seedprod: 1 > shop_coupon: 14 > shop_order: 12 > ux_template: 10 > wpcf7_contact_form: 5 > wpcode: 2 > yaymail_template: 11 > yith_wcan_preset: 2 > ### Security ### > Secure connection (HTTPS): ✔ > Hide errors from visitors: ✔ > ### Active Plugins (24) ### > Classic Editor: by WordPress Contributors – 1.6.2 > Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder > by SeedProd: by SeedProd – 6.15.4 > Contact Form 7: by Takayuki Miyoshi – 5.7.5.1 > Creative Mail by Constant Contact: by Constant Contact – 1.5.4 > Site Kit by Google: by Google – 1.84.0 > WPCode – Insert Headers, Footers, and Code Snippets: by WPCode – 2.0.2 > Smash Balloon Instagram Feed: by Smash Balloon – 6.0.8 > Jetpack: by Automattic – 11.4 > miniOrange Malware Protection: by miniorange – 4.7 > Nextend Social Login: by Nextendweb – 3.1.7 > Popup Maker: by Popup Maker – 1.16.9 > Redirection: by John Godley – 5.3.4 > WordPress Responsive Age Verification: by DesignSmoke Web Developers – 1.4.0 > SumUp Payment Gateway For WooCommerce: by SumUp – 1.0.0 > WooCommerce Stripe Gateway: by WooCommerce – 6.9.0 > WooCommerce Google Analytics Integration: by WooCommerce – 1.5.15 > WooCommerce Payments: by Automattic – 4.9.0 (update to version 5.7.0 is available) > WooCommerce PayPal Payments: by WooCommerce – 1.9.4 (update to version 2.0.4 > is available) > WooCommerce Shipping & Tax: by WooCommerce – 1.26.3 (update to version 2.2.4 > is available) > WooCommerce – ShipStation Integration: by WooCommerce – 4.3.1 (update to version > 4.3.4 is available) > WooCommerce: by Automattic – 7.6.0 > Yoast SEO: by Team Yoast – 19.7.2 > YayMail – WooCommerce Email Customizer: by YayCommerce – 3.0.5 > YITH WooCommerce Wishlist: by YITH – 3.19.0 > ### Inactive Plugins (1) ### > WP Fastest Cache: by Emre Vona – 1.0.6 > ### Dropin Plugins (1) ### > maintenance.php: maintenance.php > ### Settings ### > API Enabled: – > Force SSL: – > Currency: GBP (£) > Currency Position: left > Thousand Separator: , > Decimal Separator: . > Number of Decimals: 2 > Taxonomies: Product Types: external (external) > grouped (grouped) > simple (simple) > variable (variable) > Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) > exclude-from-search (exclude-from-search) > featured (featured) > outofstock (outofstock) > rated-1 (rated-1) > rated-2 (rated-2) > rated-3 (rated-3) > rated-4 (rated-4) > rated-5 (rated-5) > Connected to [WooCommerce.com](http://woocommerce.com/): – > Enforce Approved Product Download Directories: – > Order datastore: WC_Order_Data_Store_CPT > ### WC Pages ### > Shop base: #8 – /all-drinks/ > Basket: #9 – /cart/ > Checkout: #10 – /checkout/ > My account: #11 – /my-account/ > Terms and conditions: ❌ Page not set > ### Theme ### > Name: Flatsome > Version: 3.16.1 > Author URL: [https://uxthemes.com](https://uxthemes.com/) > Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you > did not build > personally we recommend using a child theme. See: How to create a child theme > WooCommerce Support: ✔ > ### Templates ### > Overrides: flatsome/woocommerce/archive-product.php > flatsome/woocommerce/cart/cart-empty.php version 3.5.0 is out of date. The > core version is 7.0.1 > flatsome/woocommerce/cart/cart-shipping.php version 3.6.0 is out of date. The > core version is 7.3.0 > flatsome/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version > is 7.4.0 > flatsome/woocommerce/checkout/form-checkout.php > flatsome/woocommerce/checkout/form-coupon.php version 3.4.4 is out of date. > The core version is 7.0.1 > flatsome/woocommerce/checkout/terms.php > flatsome/woocommerce/checkout/thankyou.php > flatsome/woocommerce/content-product-cat.php > flatsome/woocommerce/content-product.php > flatsome/woocommerce/content-single-product.php > flatsome/woocommerce/content-widget-product.php > flatsome/woocommerce/global/breadcrumb.php > flatsome/woocommerce/global/quantity-input.php version 4.0.0 is out of date. > The core version is 7.4.0 > flatsome/woocommerce/global/wrapper-end.php > flatsome/woocommerce/global/wrapper-start.php > flatsome/woocommerce/loop/loop-end.php > flatsome/woocommerce/loop/loop-start.php > flatsome/woocommerce/loop/pagination.php > flatsome/woocommerce/loop/rating.php > flatsome/woocommerce/loop/result-count.php > flatsome/woocommerce/loop/sale-flash.php > flatsome/woocommerce/myaccount/form-login.php version 6.0.0 is out of date. > The core version is 7.0.1 > flatsome/woocommerce/myaccount/navigation.php > flatsome/woocommerce/notices/error.php > flatsome/woocommerce/notices/notice.php > flatsome/woocommerce/notices/success.php > flatsome/woocommerce/product-searchform.php version 3.3.0 is out of date. The > core version is 7.0.1 > flatsome/woocommerce/single-product/photoswipe.php > flatsome/woocommerce/single-product/price.php > flatsome/woocommerce/single-product/product-image.php > flatsome/woocommerce/single-product/product-thumbnails.php > flatsome/woocommerce/single-product/rating.php > flatsome/woocommerce/single-product/related.php > flatsome/woocommerce/single-product/review.php > flatsome/woocommerce/single-product/sale-flash.php > flatsome/woocommerce/single-product/share.php > flatsome/woocommerce/single-product/short-description.php > flatsome/woocommerce/single-product/tabs/tabs.php > flatsome/woocommerce/single-product/title.php > flatsome/woocommerce/single-product/up-sells.php > flatsome/woocommerce/single-product-reviews.php > flatsome/woocommerce/single-product.php > flatsome/woocommerce/content-product_cat.php > Outdated Templates: ❌ > Learn how to update > ### WooCommerce PayPal Payments ### > Onboarded: ✔ > Shop country code: GB > WooCommerce currency supported: ✔ > PayPal card processing available in country: ✔ > Pay Later messaging available in country: ✔ > Webhook status: ✔ > Vault enabled: ✔ > Logging enabled: – > Reference Transactions: – > Used PayPal Checkout plugin: – > Tracking enabled: ✔ > ### Admin ### > Enabled Features: activity-panels > analytics > coupons > customer-effort-score-tracks > import-products-task > experimental-fashion-sample-products > shipping-smart-defaults > shipping-setting-tour > homescreen > marketing > multichannel-marketing > mobile-app-banner > navigation > onboarding > onboarding-tasks > remote-inbox-notifications > remote-free-extensions > payment-gateway-suggestions > shipping-label-banner > subscriptions > store-alerts > transient-notices > woo-mobile-welcome > wc-pay-promotion > wc-pay-welcome-page > Disabled Features: block-editor-feature-enabled > minified-js > new-product-management-experience > product-variation-management > settings > Daily Cron: ✔ Next scheduled: 2023-04-18 13:46:08 +01:00 > Options: ✔ > Notes: 89 > Onboarding: completed > ### WooCommerce Payments ### > Version: 5.7.0 > Connected to WPCOM: Yes > Blog ID: 209861338 > Account ID: acct_1LZEB62EmveXkFyT > ### Action Scheduler ### > Complete: 135 > Oldest: 2023-03-17 23:34:43 +0000 > Newest: 2023-04-17 11:38:34 +0100 > Pending: 1 > Oldest: 2023-04-18 04:50:20 +0100 > Newest: 2023-04-18 04:50:20 +0100 > ### Status report information ### > Generated at: 2023-04-17 14:46:29 +01:00 Viewing 11 replies - 1 through 11 (of 11 total) * [Amir A. (woo-hc)](https://wordpress.org/support/users/amiralifarooq/) * (@amiralifarooq) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/#post-16664906) * Hi [@carolinen07](https://wordpress.org/support/users/carolinen07/) * I can see many plugins are outdated and it’s giving 404 error message when you try to update theme. * Can you please share a copy of the fatal error log found under WooCommerce > System Status > Logs (if available)? * Also discuss it with your hosting provider and ask them to check the server error log and share it with us. * Thread Starter [carolinen07](https://wordpress.org/support/users/carolinen07/) * (@carolinen07) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/#post-16668523) * 2023-03-19T08:57:15+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted( tried to allocate 241664 bytes) in /home/jrstudio/cando.beer/wp-includes/class- wpdb.php on line 2187   2023-03-19T08:57:26+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 241664 bytes) in /home/jrstudio/ cando.beer/wp-includes/class-wpdb.php on line 2187  2023-03-19T13:05:19+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 241664 bytes) in /home/jrstudio/cando.beer/wp-includes/class-wpdb.php on line 2187  2023-03-19T14:28:09+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 241664 bytes) in /home/jrstudio/cando.beer/wp-includes/ class-wpdb.php on line 2187  2023-03-19T14:28:15+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 241664 bytes) in /home/jrstudio/ cando.beer/wp-includes/class-wpdb.php on line 2187  2023-03-19T17:06:45+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 241664 bytes) in /home/jrstudio/cando.beer/wp-includes/class-wpdb.php on line 2187  2023-03-19T17:06:53+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 241664 bytes) in /home/jrstudio/cando.beer/wp-includes/ class-wpdb.php on line 2187  2023-03-19T17:07:35+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 241664 bytes) in /home/jrstudio/ cando.beer/wp-includes/class-wpdb.php on line 2187  2023-03-19T17:08:10+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 241664 bytes) in /home/jrstudio/cando.beer/wp-includes/class-wpdb.php on line 2187    * Thread Starter [carolinen07](https://wordpress.org/support/users/carolinen07/) * (@carolinen07) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/#post-16668525) * Hi Amir, The above is the log that is showing.. * [Saif](https://wordpress.org/support/users/babylon1999/) * (@babylon1999) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/#post-16668914) * Hello [@carolinen07](https://wordpress.org/support/users/carolinen07/), [Although 256MB is the minimum requirement for WooCommerce](https://woocommerce.com/document/server-requirements/), according to the error logs, the server memory is running out. * You can ask your host to help you increase it to 512MB or more. Alternatively, [you can check this guide](https://wpmet.com/how-to-increase-wordpress-memory-limit/) on how to edit the wp-config file. Let us know how it goes! * Thread Starter [carolinen07](https://wordpress.org/support/users/carolinen07/) * (@carolinen07) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/#post-16671768) * Hi Saif. Thank you for that input – unfortunately this still hasn’t worked. * Even the WooCommerceApp doesnt seem to be working either (we received an online order and payment which worked fine yesterday; it shows that there is a new order on the APP but when attempts are made to refresh it states that it ‘couldn’t load data’ * We’re unable to access anything to refresh / update the updates that appear need doing and cannot access our website to add / amend anything. * We have tried support chat and our web developer is on with this now – however do you know of another step? * Thread Starter [carolinen07](https://wordpress.org/support/users/carolinen07/) * (@carolinen07) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/#post-16671915) * Also; if I was to delete woocommerce from the site; will this delete everything? Products / images etc? Or will that just be ‘held somewhere’ until it is reinstalled? * We’re doing a backup of the website just incase; but I feel it may be easier to delete woocommerce to reinstall as we cannot action any updates due to this 404 error * [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/) * (@beautyofcode) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/#post-16671945) * Hi [@carolinen07](https://wordpress.org/support/users/carolinen07/) , * Thanks for providing an update. * > Also; if I was to delete woocommerce from the site; will this delete everything? > Products / images etc? Or will that just be ‘held somewhere’ until it is reinstalled? * Great question! * To clarify, deleting the WooCommerce plugin will not affect your WooCommerce data in any way. All orders, customer etc will still be there once WooCommerce has been reinstalled. * > We’re doing a backup of the website just incase; but I feel it may be easier > to delete woocommerce to reinstall as we cannot action any updates due to this > 404 error * This is always a good idea since it is good to know that, should something go wrong, you have a backup. * Hope this helps, and let us know how this goes! * Thread Starter [carolinen07](https://wordpress.org/support/users/carolinen07/) * (@carolinen07) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/#post-16672338) * Hi – thank you for all your input * We have updated the memory limit to 512M and deleted Woocommerce but it is still showing as an ERROR 404… * We are trying to re-intall woocommerce from the back end … but whilst that happens( and if it doesn’t work) does anyone have any other ideas * [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/) * (@beautyofcode) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/#post-16672586) * Hi [@carolinen07](https://wordpress.org/support/users/carolinen07/) , * While you are waiting on the outcome of reinstalling WooCommerce, can you clarify if you recall any changes/updates being made to the site prior to noticing this issue? * Also, please can you provide more information on the exact areas of the dashboard that are producing a `404` error. I’d like to see if these are only areas related to WooCommerce core, or if this affects areas part of WordPress core as well. * In the meantime, you could try performing a [full conflict test](https://docs.woocommerce.com/document/how-to-test-for-conflicts/) to see if this may be the cause of a theme/plugin conflict. * To test, you’ll first want to change the theme on your site to [Storefront](https://wordpress.org/themes/storefront/), then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you. * If changing the theme doesn’t help, you’ll want to deactivate all plugins **except for WooCommerce** and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from. * Alternatively, you have the option to install the [**Health Check**](https://wordpress.org/plugins/health-check/) plugin. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site. * Cheers! * Thread Starter [carolinen07](https://wordpress.org/support/users/carolinen07/) * (@carolinen07) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/#post-16672992) * Hi Roxy * So I have used the site last week with no issues, it’s not until the beginning of the week that there was an issue, Prior to this, no updates/amendments have been made. * We have reinstalled WooCommerce which has made no difference * Error 404 occurs when we select the following ‘options’ on the dashboard- Updates/ Posts / Pages / Comments / Product Page (Page we use daily) / Marketing / Users…. It’s pretty much all of the options to the lefthand side at the dashboard. So it is also definitely WordPress as well as Woocommerce. * We’re still getting error code 404 on another them We cannot run the health check as we are getting error 404We have deactivated everything (aside from Woo Commerce) and ae still getting the issue. * The 404 message is * **Oops! That page can’t be found** It looks like nothing was found at this location. Maybe try one of the links below or a search? * We’re genuinely at a loss with this! * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/#post-16673518) * Hi, * To clarify, was the [conflict test](https://woocommerce.com/document/how-to-test-for-conflicts/) performed? If by any chance you can not disable the other plugins, you will need to temporarily disable them using FTP as explained here: [How to Deactivate All Plugins When Not Able to Access WP-Admin](https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/). * When WooCommerce is the only plugin active, does the issue persist? Let us know what you find. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Error 404 Message’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [error 404](https://wordpress.org/support/topic-tag/error-404/) * 11 replies * 5 participants * Last reply from: [Igor H](https://wordpress.org/support/users/ihereira/) * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/error-404-message-3/#post-16673518) * Status: resolved