Title: error 409
Last modified: October 31, 2019

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# error 409

 *  Resolved [igrzysk](https://wordpress.org/support/users/igrzysk/)
 * (@igrzysk)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/error-409-2/)
 * Hello,
 * I’ve connected my form with GetResponse. API shows a green mark, and I’ve chosen
   a campaign to subscribe to.
 * Even though I’ve tested multiple addresses it gives me error always:
 * [https://monosnap.com/file/rD92XStvf2X5RqM4s8ojgHRCtzZ0ds](https://monosnap.com/file/rD92XStvf2X5RqM4s8ojgHRCtzZ0ds)
 * `"Failed to add user - 409"`
 * What can be the issue?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-409-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [fatcatapps](https://wordpress.org/support/users/fatcatapps/)
 * (@fatcatapps)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/error-409-2/#post-12256265)
 * Hello there,
 * Sorry for the delay in response.
 * This issue often has to do with an expired nonce. A nonce is a WordPress security
   feature attached to your login, and if it is expired, some things cease to work.
 * Please try logging out of your WordPress admin account, and back in. Then do 
   a force refresh when viewing the page with the optin form (CTRL+F5 for Windows,
   CMD+Shifht+R for Mac), just to be sure.
 * If that doesn’t make the form start working for you, let us know.
 * Regards,
 *  Plugin Author [fatcatapps](https://wordpress.org/support/users/fatcatapps/)
 * (@fatcatapps)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/error-409-2/#post-12302718)
 * Hello again,
 * We thought we would check in, and see if any progress has been made on this issue.
 * The above troubleshooting steps should resolve the issue, but please let us know
   if not. We happy to look more into this.
 * If we don’t hear back in a while, we’ll go ahead and mark this thread as resolved.
 * Regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘error 409’ is closed to new replies.

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 * 2 replies
 * 1 participant
 * Last reply from: [fatcatapps](https://wordpress.org/support/users/fatcatapps/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/error-409-2/#post-12302718)
 * Status: resolved