Title: Error
Last modified: August 22, 2016

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# Error

 *  Resolved [Alpheratz](https://wordpress.org/support/users/alpheratz/)
 * (@alpheratz)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/error-431/)
 * Hello
    After adding the database this error appears Warning: mysql_fetch_array()
   expects parameter 1 to be resource, boolean given in …\wp-content\plugins\key4ce-
   osticket-bridge\ost-bridge.php on line 104 Please help Thank you
 * [https://wordpress.org/plugins/key4ce-osticket-bridge/](https://wordpress.org/plugins/key4ce-osticket-bridge/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [m.tiggelaar](https://wordpress.org/support/users/mtiggelaar/)
 * (@mtiggelaar)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/error-431/#post-5284548)
 * Hello,
 * It’s because you have wordpress debug on.
    A fix for this (including if your 
   in wordpress debug mode) will be published in the next release (within 7 days).
 * Regards,
    Marco
 *  Thread Starter [Alpheratz](https://wordpress.org/support/users/alpheratz/)
 * (@alpheratz)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/error-431/#post-5284617)
 * Thanks you
 *  Plugin Author [m.tiggelaar](https://wordpress.org/support/users/mtiggelaar/)
 * (@mtiggelaar)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/error-431/#post-5284763)
 * Hello,
 * 1.2.2 has been released now and should fix this issue for you.
    Please let me
   know if you encounter any issue.
 * Regards,
    Marco
 *  Thread Starter [Alpheratz](https://wordpress.org/support/users/alpheratz/)
 * (@alpheratz)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/error-431/#post-5284789)
 * Hello,
    Thanks for the help. Now after adding the data from the database this
   fault occurs Warning: Missing argument 2 for wpdb::prepare(), called in …\wp-
   content\plugins\key4ce-osticket-bridge\admin\ost-config.php on line 77 and defined
   in …\wp-includes\wp-db.php on line 1154
 * But also “Ost-Settings” online status never active and always deletes the data
   in that section.
 * Finally I will not use osTicket in WordPress but I appreciate your help and quick
   response you gave to my problem. 🙂
 *  [Mezloh](https://wordpress.org/support/users/sayno2odor/)
 * (@sayno2odor)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/error-431/#post-5284791)
 * Same error after upgrading to the latest version
 * [https://wordpress.org/support/plugin/key4ce-osticket-bridge](https://wordpress.org/support/plugin/key4ce-osticket-bridge)
 *  Plugin Author [m.tiggelaar](https://wordpress.org/support/users/mtiggelaar/)
 * (@mtiggelaar)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/error-431/#post-5284792)
 * The error on ost-config will be updated on new release
    a temporary solution 
   is posted at: [https://wordpress.org/support/topic/warning-missing-argument-2-for-wpdbprepare-35](https://wordpress.org/support/topic/warning-missing-argument-2-for-wpdbprepare-35)
 * Online/ offline activation should be no problem aslong as the plugin is properly
   setup.
 * (confirmed by my yesterdays test on a 100% clean wordpress v4 and osticket v1.9.3–
   > no issues where encountered enabeling/ disabeling and re enabling the ticket
   system, please note on all accounts wordpress was left default –> that means 
   no debugging on.)
 * Regards,
    Marco

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/key4ce-osticket-bridge_dddede.svg)
 * [Key4ce osTicket Bridge](https://wordpress.org/plugins/key4ce-osticket-bridge/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/key4ce-osticket-bridge/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/key4ce-osticket-bridge/)
 * [Active Topics](https://wordpress.org/support/plugin/key4ce-osticket-bridge/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/key4ce-osticket-bridge/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/key4ce-osticket-bridge/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [m.tiggelaar](https://wordpress.org/support/users/mtiggelaar/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/error-431/#post-5284792)
 * Status: resolved