Title: Error 500 after installer.php
Last modified: July 26, 2017

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# Error 500 after installer.php

 *  Resolved [pdoc](https://wordpress.org/support/users/pdoc/)
 * (@pdoc)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/error-500-after-installer-php/)
 * Hi,
    I have just installed the plugin. I had developed my site directly as a 
   subdomain in my host. Then installed the plugin and created a package. My idea
   is to replicate the site in another directory, and make the new one the production
   environment.
 * What I did:
    1- create package using the plugin 2- copy the installer.php, the
   zip and the sql file to the new directory 4- Uncompress the zip file (otherwise
   installer.php would time out) 3- run [http://mysite.com/newdir/installer.php](http://mysite.com/newdir/installer.php)
   from a browser 4- select “zip already extracted option” and continue 5- select
   proper DB name and user and continue 6- select proper final options 7- In the“
   final steps” screen it seems everything is ok 8- click on “site login” and get
   the following error:
 *     ```
       500 Internal Server Error
       Internal Server Error
       The server encountered an internal error or misconfiguration and was unable to complete your request.
       Please contact the server administrator, webmaster@csegno.com.ar and inform them of the time the error occurred, and anything you might have done that may have caused the error.
       More information about this error may be available in the server error log.
       Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
       ```
   
 * I did sone search ion my CPanel, and found the following in the error log:
    `
   SoftException in Application.cpp 261: File "/path/index.php" is writeable by 
   group, refer http://my.domain.com/path/installer.php`
 * I tried several times with different variations, but still the same error.
 * What am I missing?
 * Thanks a lot!
    Cristiano P.

Viewing 1 replies (of 1 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/error-500-after-installer-php/#post-9355667)
 * Hey [@pdoc](https://wordpress.org/support/users/pdoc/),
 * Thanks for the feedback! There are a few items on the FAQ that may provide a 
   solution with this issue, this one may get you going.
 *     – I get an error/warning about permissions what should I do?
        – [https://snapcreek.com/duplicator/docs/faqs-tech/#faq-trouble-055-q](https://snapcreek.com/duplicator/docs/faqs-tech/#faq-trouble-055-q)
 * Let me know if any of them help~

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/error-500-after-installer-php/#post-9355667)
 * Status: resolved