Title: ERROR 500 – INTERNAL SERVER ERROR Last modified: August 21, 2016 --- # ERROR 500 – INTERNAL SERVER ERROR * Resolved [majestsick](https://wordpress.org/support/users/majestsick/) * (@majestsick) * [12 years, 5 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-28/) * When I click Start optimization I get a error 500, any ideas what I can do to fix this? I have installed it on a site hosted by dreamhost and it works fine + speeded up my site but the site I am on at the moment hosted by hostgator does not like this plugin 🙁 can you help? * [http://wordpress.org/plugins/rvg-optimize-database/](http://wordpress.org/plugins/rvg-optimize-database/) Viewing 10 replies - 1 through 10 (of 10 total) * Thread Starter [majestsick](https://wordpress.org/support/users/majestsick/) * (@majestsick) * [12 years, 5 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-28/#post-4501332) * Just tried on another hostgator hosted site and got the same error :S * Plugin Contributor [cageehv](https://wordpress.org/support/users/cageehv/) * (@cageehv) * [12 years, 5 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-28/#post-4501434) * Hey majestsick, * Hummm… tough one… (I don’t have any Hostgator accounts) * Does the options page work? * Can you switch WordPress to debug mode? Add the line: define(‘WP_DEBUG’, true); to the wp-config.php file in the WordPress root. * Does this give any error messages? * Rolf * Thread Starter [majestsick](https://wordpress.org/support/users/majestsick/) * (@majestsick) * [12 years, 5 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-28/#post-4501464) * Thanks for getting back to me, I can get into the settings page but even if I un-tick every thing as soon as I press start optimize it comes up with that error 500 page, on the page it says it could be the htaccess or the file permissions. * I will try and do a debug, never done one before, let you know how I get on. * Thanks * Thread Starter [majestsick](https://wordpress.org/support/users/majestsick/) * (@majestsick) * [12 years, 5 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-28/#post-4501465) * Just done that and cant see any error messages any where :/ * Plugin Contributor [cageehv](https://wordpress.org/support/users/cageehv/) * (@cageehv) * [12 years, 5 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-28/#post-4501470) * Okay, thanks! * I only want to have happy users 😉 * Rolf * Plugin Contributor [cageehv](https://wordpress.org/support/users/cageehv/) * (@cageehv) * [12 years, 5 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-28/#post-4501471) * ‘file permissions’ was the first thing I thought of… * but running it and showing the options page is the same script file so that cannot be the issue here… * If the permission would be wrong also the options page wouldn’t work. * A problem with .htaccess is also unlikely for the same reason. * Rolf * Thread Starter [majestsick](https://wordpress.org/support/users/majestsick/) * (@majestsick) * [12 years, 4 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-28/#post-4501546) * Ill mess around with the htaccess file and let you if I make any progress, I really gota get the plugin working made my other sites incredibly faster even with wp-optmize installed which I will remove now lol. * Plugin Contributor [cageehv](https://wordpress.org/support/users/cageehv/) * (@cageehv) * [12 years, 4 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-28/#post-4501554) * Hey majestsick, * Just released a new version (v2.7.6) of the plugin. Please use that version for your testing. * Thanks, Rolf * Thread Starter [majestsick](https://wordpress.org/support/users/majestsick/) * (@majestsick) * [12 years, 4 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-28/#post-4501578) * All sorted now, it did not like php speedy, why I didn’t try and deactivate all plugins first I don’t know. * Thanks for your help, working perfect now! * Plugin Contributor [cageehv](https://wordpress.org/support/users/cageehv/) * (@cageehv) * [12 years, 4 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-28/#post-4501579) * Hey majestsick, * Glad your problem has been solved! * Rolf Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘ERROR 500 – INTERNAL SERVER ERROR’ is closed to new replies. * ![](https://ps.w.org/rvg-optimize-database/assets/icon-256x256.png?rev=3350597) * [Optimize Database after Deleting Revisions](https://wordpress.org/plugins/rvg-optimize-database/) * [Frequently Asked Questions](https://wordpress.org/plugins/rvg-optimize-database/#faq) * [Support Threads](https://wordpress.org/support/plugin/rvg-optimize-database/) * [Active Topics](https://wordpress.org/support/plugin/rvg-optimize-database/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/rvg-optimize-database/unresolved/) * [Reviews](https://wordpress.org/support/plugin/rvg-optimize-database/reviews/) * 10 replies * 2 participants * Last reply from: [cageehv](https://wordpress.org/support/users/cageehv/) * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-28/#post-4501579) * Status: resolved