Title: Error 500 – Internal Server Error
Last modified: March 19, 2018

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# Error 500 – Internal Server Error

 *  Resolved [AvanorHealthcare](https://wordpress.org/support/users/avanorhealthcare/)
 * (@avanorhealthcare)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-50/)
 * I have installed Codisto LINQ on a multisite install of WordPress.
    I receive
   an “Error 500 – Internal Server Error” in the backend after trying to link it
   to my eBay account.
 * Please can someone advise. I have tried contacting support, and I received a 
   meaningless reply: “The error that you are experiencing is about 500 server error.
   You need to contact your WordPress Developer and provide the following Sync error
   that needs to be fix.”
 * This is the sync error:
    /sync – Woo Sync Request FAILED {“endpoint”:”[https://avanorstore.co.uk/the-antiperspirant-and-deodorant-company-uk/codisto-sync/&#8221](https://avanorstore.co.uk/the-antiperspirant-and-deodorant-company-uk/codisto-sync/&#8221);,”
   status”:0,”responsetext”:””,”exception”:”Error in the HTTP2 framing layer”} Error
   during Woo Sync:
 * Plugins should work straight out of the box. If there is an issue, support should
   provide steps for the user to fix the issues. Failing that, they should provide
   information on what is required to make the plugin work.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [codisto](https://wordpress.org/support/users/codisto/)
 * (@codisto)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-50/#post-10090380)
 * Hi,
 * The error indicates we are unable to successfully connect to your site using 
   HTTP2.
 * Our plugin does work straight out of the box for thousands of stores, unfortunately,
   there are near infinite configurations of wordpress / woocommerce.
 * I will be contact on our support channel to request credentials to your site 
   to see if we can debug the HTTP2 error that is occuring.
 *  Thread Starter [AvanorHealthcare](https://wordpress.org/support/users/avanorhealthcare/)
 * (@avanorhealthcare)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-50/#post-10090498)
 * Thanks for replying. I’ve provided the FTP and login details.
    What is HTTP2?
 * Oh and I do appreciate that plugins might clash with particular wordpress/woocommerce
   configurations. I just wasn’t impressed with the support team’s unhelpful response.
   
   Glad to know you are on the case 🙂
 * Can you confirm that Codisto works with a multisite WordPress install?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error 500 – Internal Server Error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/codistoconnect_dfeef2.svg)
 * [Omnichannel for WooCommerce: Google, Amazon, eBay & Walmart Integration - Powered by Codisto](https://wordpress.org/plugins/codistoconnect/)
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 * 2 replies
 * 2 participants
 * Last reply from: [AvanorHealthcare](https://wordpress.org/support/users/avanorhealthcare/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/error-500-internal-server-error-50/#post-10090498)
 * Status: resolved