Title: Error 500, when Testing Connection
Last modified: October 12, 2021

---

# Error 500, when Testing Connection

 *  [jamessg](https://wordpress.org/support/users/jamessg/)
 * (@jamessg)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/error-500-when-testing-connection-2/)
 * I have entered the MySQL DB information but I`m getting an Error 500 when testing
   the connection. Trying a similar plugin “External Database Authentication Reloaded”
   with the same credentials it logs in successfully. Any advice to roubleshoot 
   this?
 * James

Viewing 1 replies (of 1 total)

 *  [Tiago Anastácio](https://wordpress.org/support/users/tlago/)
 * (@tlago)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/error-500-when-testing-connection-2/#post-15197145)
 * same issue here, can it be we are using mysql 8, and this only supports until
   5.7

Viewing 1 replies (of 1 total)

The topic ‘Error 500, when Testing Connection’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/external-login_fbebd6.svg)
 * [External Login](https://wordpress.org/plugins/external-login/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/external-login/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/external-login/)
 * [Active Topics](https://wordpress.org/support/plugin/external-login/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/external-login/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/external-login/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Tiago Anastácio](https://wordpress.org/support/users/tlago/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/error-500-when-testing-connection-2/#post-15197145)
 * Status: not resolved