Title: error 500 when using plugin
Last modified: September 27, 2024

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# error 500 when using plugin

 *  Resolved [sasherafat](https://wordpress.org/support/users/sasherafat/)
 * (@sasherafat)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-500-when-using-plugin/)
 * hi there
 * in /wp-admin/admin.php?page=wc-settings&tab=custom_price&section=support
 * and in edit product with some variable + custom price have error 500 after 1 
   min
 * in another product doesn’t have any problem
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-500-when-using-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [dominikl65](https://wordpress.org/support/users/dominikl65/)
 * (@dominikl65)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-500-when-using-plugin/#post-18044786)
 * Hi,
 * Thank you for your application. May I ask you to send screenshots of the plugin
   settings?
 * In addition, I would ask you to attach the status of the WooCommerce system. 
   Read more information on [where to get the system status](https://www.wpdesk.net/docs/how-to-get-woocommerce-system-status/).
 * Also, please take a look at **WooCommerce → Status → Logs** — have there been
   any errors related to the reported plugin here? If so, please attach screenshots
   of the logs.
 * As soon as we complete all the necessary information from you, we will be happy
   to help you solve the problem.
 *  Thread Starter [sasherafat](https://wordpress.org/support/users/sasherafat/)
 * (@sasherafat)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/error-500-when-using-plugin/#post-18045456)
 * ` WordPress Environment<br>WC Version: 9.3.2<br>Legacy REST API Package Version:
   The Legacy REST API plugin is not installed on this site.<br>Action Scheduler
   Version: ✔ 3.8.2<br>Log Directory Writable: ✔<br>WP Version: 6.6.2<br>WP Multisite:–
   <br>WP Memory Limit: 4 GB<br>WP Debug Mode: ✔<br>WP Cron: –<br>Language: fa_IR
   <br>External object cache: ✔ Server Environment</p> <p>Server Info: LiteSpeed
   <br>PHP Version: 7.4.33<br>PHP Post Max Size: 2 GB<br>PHP Time Limit: 300<br>
   PHP Max Input Vars: 20000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w</p> <p>SUHOSIN
   Installed: –<br>MySQL Version: 5.5.5-10.6.18-MariaDB<br>Max Upload Size: 2 GB
   <br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument:
   ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ❌ wp_remote_post() ناموفق
   بود. لطفا با مسئول میزبانی وب سایت خود تماس بگیرید. 403<br>Remote Get: ❌ wp_remote_get()
   ناموفق بود. لطفا با مسئول میزبانی وب سایت خود تماس بگیرید. Database</p> <p>WC
   Database Version: 9.3.2<br>Generated at: 2024-09-30 18:26:22 +03:30<br>`
 * ———-
 * where can i upload files to see?
 *  Plugin Support [dominikl65](https://wordpress.org/support/users/dominikl65/)
 * (@dominikl65)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/error-500-when-using-plugin/#post-18056723)
 * Thanks for sending the status – you can see from it that the server can’t make
   calls to external services because there’s a red cross next to wp_remote_post
   and wp_remote_get.
 * This sort of thing certainly affects the support page, because it’s fetched by
   the API (it’s not stored in the plugin. As for the product page, it’s probably
   the same problem, but no longer our plugin, because there we don’t interfere 
   too much and certainly don’t download anything from outside.
 * I would recommend contacting your hosting provider to find out why you can’t 
   make such connections.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘error 500 when using plugin’ is closed to new replies.

 * ![](https://ps.w.org/custom-price-for-woocommerce/assets/icon-256x256.png?rev
   =2712756)
 * [Custom Price for WooCommerce](https://wordpress.org/plugins/custom-price-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/custom-price-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/custom-price-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/custom-price-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-price-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/custom-price-for-woocommerce/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [dominikl65](https://wordpress.org/support/users/dominikl65/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/error-500-when-using-plugin/#post-18056723)
 * Status: resolved