Title: error
Last modified: August 24, 2016

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# error

 *  Resolved [maurichieri](https://wordpress.org/support/users/maurichieri/)
 * (@maurichieri)
 * [11 years ago](https://wordpress.org/support/topic/error-585/)
 * after I configure the plugin, i made a test in sandbox mode and every thing ok,
   but, when a put to work, i received this error
 * The seller accepts encrypted website payments only. You cannot pay the seller
   through un-encrypted buttons. Please contact your seller for more details.
 * what i do wrong?
 * in my paypal account i do not remember to set this (encrypted payments)
 * [https://wordpress.org/plugins/paypal-donation-buttons/](https://wordpress.org/plugins/paypal-donation-buttons/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [johnwickjigo](https://wordpress.org/support/users/johnny-manziel/)
 * (@johnny-manziel)
 * [11 years ago](https://wordpress.org/support/topic/error-585/#post-6165812)
 * receive the error “The seller accepts encrypted website payments only. You cannot
   pay the seller through unencrypted buttons. Please contact your seller for more
   details.”
 * This error is displayed because your PayPal Account Profile is set to only accept
   payments from “encrypted” buttons however, your item button code is “not” encrypted.
   This condition interrupts the payment process and displays the error message.
 * To turn off this option:
    1. Log in to your PayPa Account. 2. Click “Profile”
   tabe or “Edit Profile” link. 3. Under “Selling Preferences”, select “Website 
   Payment Preferences”. 4. In the section titled “Encrypted Website Payments” select“
   Off”. 5. Click “Save”.
 * let me know if any query.

Viewing 1 replies (of 1 total)

The topic ‘error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/paypal-donation-buttons_ffffff.svg)
 * [PayPal Donation Buttons + MailChimp](https://wordpress.org/plugins/paypal-donation-buttons/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paypal-donation-buttons/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paypal-donation-buttons/)
 * [Active Topics](https://wordpress.org/support/plugin/paypal-donation-buttons/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/paypal-donation-buttons/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/paypal-donation-buttons/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [johnwickjigo](https://wordpress.org/support/users/johnny-manziel/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/error-585/#post-6165812)
 * Status: resolved