Title: Error
Last modified: August 14, 2017

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# Error

 *  Resolved [Popup](https://wordpress.org/support/users/reviewsupport/)
 * (@reviewsupport)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/error-956/)
 * Dear Jetpack Team,
 * We have faced the following error in the website of one of our customers:
    grunionEditorView
   variable was undefined
 * This has resulted in some problems with the work of TinyMCE.
 * Could you, please, review this part of the code:
    wp-content/plugins/jetpack/
   modules/contact-form/js/tinymce-plugin-form-button.js, 6 line
 * Maybe defining the code with “if” variable will solve the problem:
    if(typeof
   grunionEditorView != ‘undefined’)
 * Thank you!
    -  This topic was modified 8 years, 10 months ago by [Popup](https://wordpress.org/support/users/reviewsupport/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [neelchan](https://wordpress.org/support/users/neelchan/)
 * (@neelchan)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-956/#post-9440918)
 * I have the same issue!
 * [My Topic](https://wordpress.org/support/topic/uncaught-referenceerror-grunioneditorview-is-not-defined/)
 *  [lamday](https://wordpress.org/support/users/lamdayap/)
 * (@lamdayap)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-956/#post-9465597)
 * Hi there,
 * Sorry about the delay in writing back to you. There is a known conflict between
   the new Jetpack contact form and any plugin that uses a TinyMCE text editor.
 * Our developers are working on a fix for this, and you can follow their progress
   here for updates:
    [https://github.com/Automattic/jetpack/issues/7598](https://github.com/Automattic/jetpack/issues/7598)
 * Meanwhile, the simplest workaround is to install and activate this plugin, which
   should resolve the conflict:
    [https://github.com/Automattic/jetpack-addons/archive/disable-grunion-editor-view.zip](https://github.com/Automattic/jetpack-addons/archive/disable-grunion-editor-view.zip)
 * You can download that to your computer and then upload it to your site via Plugins
   > Add New by clicking the ‘Upload Plugin’ button.
 * We’ll also get back to you as soon as a fix is available.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error’ is closed to new replies.

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## Tags

 * [editor](https://wordpress.org/support/topic-tag/editor/)
 * [tinymce](https://wordpress.org/support/topic-tag/tinymce/)

 * 2 replies
 * 3 participants
 * Last reply from: [lamday](https://wordpress.org/support/users/lamdayap/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/error-956/#post-9465597)
 * Status: resolved