Title: Error accessing settings
Last modified: December 5, 2023

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# Error accessing settings

 *  Resolved [tavlar](https://wordpress.org/support/users/tavlar/)
 * (@tavlar)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-accessing-settings/)
 * Hello. On the website when trying to go to Basic Settings, the error “Sorry, 
   you are not allowed to view this page” appears.Tell me. please, what could be
   the reason for this error and how to fix it?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-accessing-settings%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [ACF Support](https://wordpress.org/support/users/acfsupport/)
 * (@acfsupport)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/error-accessing-settings/#post-17256374)
 * Hi there!
 * ACF Support Team here. This forum is generally used by ACF users to help each
   other out.
 * However, we would love to continue investigating and troubleshooting this issue,
   please can you create a ticket using our ​[support](https://www.advancedcustomfields.com/contact/)
   form and we can look into it further.

Viewing 1 replies (of 1 total)

The topic ‘Error accessing settings’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [ACF Support](https://wordpress.org/support/users/acfsupport/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/error-accessing-settings/#post-17256374)
 * Status: resolved