Title: Error adding a website
Last modified: June 17, 2019

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# Error adding a website

 *  [betterend](https://wordpress.org/support/users/betterend/)
 * (@betterend)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/error-adding-a-website/)
 * Hi,
 * Kindly i was trying to add my website but i got the below error,I’m not sure 
   if in the pas i have added the same account to CleanTalk before.
 * 2019-06-17 06:19:24: Error occured while automatically gettings access key. Error:
   SERVER_ERROR NO: 5 MSG: An account connected to site already exists. Please restore
   access to the account [https://cleantalk.org/my/reset_password](https://cleantalk.org/my/reset_password)
   
   You can get support any time here: [https://wordpress.org/support/plugin/cleantalk-spam-protect](https://wordpress.org/support/plugin/cleantalk-spam-protect).
 * I appreciate your help to solve this issue.
 * Thank you

Viewing 1 replies (of 1 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [6 years, 11 months ago](https://wordpress.org/support/topic/error-adding-a-website/#post-11644678)
 * Please contact the author directly on their site. This is a question about their
   service and they are not permitted to have that conversation here.

Viewing 1 replies (of 1 total)

The topic ‘Error adding a website’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/error-adding-a-website/#post-11644678)
 * Status: not resolved