Title: Error adding new site
Last modified: November 26, 2024

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# Error adding new site

 *  Resolved [harveyh](https://wordpress.org/support/users/harveyh/)
 * (@harveyh)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-adding-new-site/)
 * I have a license that allows 2 sites. I added a second site to the dashboard 
   and copies the access key. When I inserted the key on the new site I received
   this message: SERVER_ERROR NO: 5 MSG: There is no access to add a new service
   and a note to contact tech service. Everything is installed and ready to go but
   the plugin will not work. We just launched this site and I need this active ASAP.
   Thanks for the help. My purchase invoice is 13579180. Thanks for your help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-adding-new-site%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [harveyh](https://wordpress.org/support/users/harveyh/)
 * (@harveyh)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-adding-new-site/#post-18162795)
 * I deleted and plugin and reloaded. CleanTalk anti spam seems ok. The issue is
   with Cleantalk security. That plugin will not accept the access code mentioned
   above.
 *  Plugin Support [katereji](https://wordpress.org/support/users/katereji/)
 * (@katereji)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-adding-new-site/#post-18163261)
 * Hello.
 * Please, folow this guide to add a webute to your CleanTalk Security dashboard:
   [https://cleantalk.org/help/add-website-security](https://cleantalk.org/help/add-website-security).
 * For further questions please contact us by our private Ticket System:
   [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/error-adding-new-site/#post-18171527)
 * Hello.
   We haven’t heard back from you in a few days, so I’m going to mark this
   topic as “resolved”.If you have any further questions, you can start a new topic
   or contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Error adding new site’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
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 * 3 replies
 * 3 participants
 * Last reply from: [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/error-adding-new-site/#post-18171527)
 * Status: resolved