Title: error after activate the plugin
Last modified: April 28, 2024

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# error after activate the plugin

 *  Resolved [rz1990](https://wordpress.org/support/users/rz1990/)
 * (@rz1990)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-after-activate-the-plugin-2/)
 * im installed free version of that plugin . but after activating plugin my website
   goes down . and show 
   **“Internal Server Error” message** show the link.
 * [https://prnt.sc/Xw8bmaXX3pQh](https://prnt.sc/Xw8bmaXX3pQh)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-after-activate-the-plugin-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [aporter](https://wordpress.org/support/users/aporter/)
 * (@aporter)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-after-activate-the-plugin-2/#post-17719334)
 * Hi,
 * Can you send your PHP error log so that we can see the actual error message thats
   being output?
   We will be able to help resolve your issue then.Best Wishes,Ashley
 *  Thread Starter [rz1990](https://wordpress.org/support/users/rz1990/)
 * (@rz1990)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-after-activate-the-plugin-2/#post-17719627)
 * **Fatal error: **Uncaught Error: Call to undefined function ctype_digit() in /
   hermes/walnacweb06/walnacweb06aj/b2663/moo.catherinelennon/davidemicciulla/wp-
   content/plugins/woocommerce-payments/vendor/automattic/jetpack-connection/legacy/
   class-jetpack-signature.php:222
 *  Plugin Support [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * (@hjogiupdraftplus)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/error-after-activate-the-plugin-2/#post-17719722)
 * Hi [@rz1990](https://wordpress.org/support/users/rz1990/),
 * Here issue seems that `ctype_digit` function is not defined in `woocomerce-payment`
   plugin which uses `jetpack-connection` Please contact your hosting provider to
   make sure `cytpe` extension is enabled.
 * Regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘error after activate the plugin’ is closed to new replies.

 * ![](https://ps.w.org/all-in-one-wp-security-and-firewall/assets/icon-256x256.
   png?rev=2798307)
 * [All-In-One Security (AIOS) – Security and Firewall](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/all-in-one-wp-security-and-firewall/active/)
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 * 3 replies
 * 3 participants
 * Last reply from: [hjogiupdraftplus](https://wordpress.org/support/users/hjogiupdraftplus/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/error-after-activate-the-plugin-2/#post-17719722)
 * Status: resolved