Title: Error after installing SSL
Last modified: August 31, 2016

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# Error after installing SSL

 *  Resolved [Gloak](https://wordpress.org/support/users/gloak/)
 * (@gloak)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/error-after-installing-ssl/)
 * Error: “There was a problem connecting to the payment gateway.”
    Any idea?
 * [https://wordpress.org/plugins/stripe-woocommerce-addon/](https://wordpress.org/plugins/stripe-woocommerce-addon/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [syednazrulhassan](https://wordpress.org/support/users/nazrulhassanmca/)
 * (@nazrulhassanmca)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/error-after-installing-ssl/#post-7231887)
 * Let me think on it in meanwhile can you make sure your ISP is not blocking outgoing
   connection to stripe or your Server is able to connect to stripe , check on stripe
   dashboard if any logs regarding successful tokens are there or not communicate
   to server guys and ask them if server/hosting blocking outgoing connections
 *  Plugin Author [syednazrulhassan](https://wordpress.org/support/users/nazrulhassanmca/)
 * (@nazrulhassanmca)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/error-after-installing-ssl/#post-7231907)
 * Can you check [this thread](https://wordpress.org/support/topic/error-there-was-a-problem-connecting-to-the-payment-gateway)
 * In short replacing in wp-includes/certificates/ca-bundle.crt from here [https://raw.githubusercontent.com/bagder/ca-bundle/e9175fec5d0c4d42de24ed6d84a06d504d5e5a09/ca-bundle.crt](https://raw.githubusercontent.com/bagder/ca-bundle/e9175fec5d0c4d42de24ed6d84a06d504d5e5a09/ca-bundle.crt)
   helps to fix it
 * Thanks
 *  Thread Starter [Gloak](https://wordpress.org/support/users/gloak/)
 * (@gloak)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/error-after-installing-ssl/#post-7231950)
 * Yes, tons of good transactions, subscription, all was good in test mode http/.
   Also, the failed connections are logged into Stripe. So there is connection, 
   right? But no charges. Strange enough, woocoomerce allows such failed transactions
   to become real listing in my site. All in test mode.
    I have shifted to real 
   mode, and the same problem persists. thank you so much for your help. I am working
   on it.
 *  Plugin Author [syednazrulhassan](https://wordpress.org/support/users/nazrulhassanmca/)
 * (@nazrulhassanmca)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/error-after-installing-ssl/#post-7231953)
 * Well my plugin doesn’t subscription however you can replace certificate to try
   fixing it
 *  Thread Starter [Gloak](https://wordpress.org/support/users/gloak/)
 * (@gloak)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/error-after-installing-ssl/#post-7231979)
 * Sorry.
    To whom it may concern in the future… something wrong with a user. Maybe
   a coincidence. All the other users (test users) are fine.
 *  Plugin Author [syednazrulhassan](https://wordpress.org/support/users/nazrulhassanmca/)
 * (@nazrulhassanmca)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/error-after-installing-ssl/#post-7231984)
 * Can you help us know was it fixed and if so how was it fixed ?
 *  Thread Starter [Gloak](https://wordpress.org/support/users/gloak/)
 * (@gloak)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/error-after-installing-ssl/#post-7231995)
 * In my case, those silly things… We have a user that we test our things.
    Move
   computers, clear cache, etc., and still using the same user. As soon as stopped
   using that user, that for some reason was working and stopped working, things
   came back to normal. So I can use any other of my test users, except my main 
   user, which is also the admin in my case. So I did not fix it. If I shift to 
   admin user to test site, it does not go thru. No problem with other users. I 
   deleted the user at Stripe, created a one, changed the email… still does not 
   work. But just admin user. All the others are good, and asked someone else to
   testc as well. Good.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error after installing SSL’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/stripe-woocommerce-addon_a2c2e1.svg)
 * [Stripe Payment Gateway WooCommerce Addon](https://wordpress.org/plugins/stripe-woocommerce-addon/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/stripe-woocommerce-addon/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/stripe-woocommerce-addon/)
 * [Active Topics](https://wordpress.org/support/plugin/stripe-woocommerce-addon/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/stripe-woocommerce-addon/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/stripe-woocommerce-addon/reviews/)

## Tags

 * [SSL](https://wordpress.org/support/topic-tag/ssl/)
 * [woocomerce](https://wordpress.org/support/topic-tag/woocomerce/)

 * 7 replies
 * 2 participants
 * Last reply from: [Gloak](https://wordpress.org/support/users/gloak/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/error-after-installing-ssl/#post-7231995)
 * Status: resolved