Title: Error after Plugin Installation/update
Last modified: March 23, 2025

---

# Error after Plugin Installation/update

 *  [VN](https://wordpress.org/support/users/leckmich123/)
 * (@leckmich123)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-after-plugin-installation-update/)
 * Hello,
 * I installed the cookie notice by dfactory and at the same time I clicked on updating
   some other plugins, like elementor etc. Now my website does not work anymore 
   and just shows an error.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-after-plugin-installation-update%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/error-after-plugin-installation-update/#post-18376967)
 * The error displayed is apparently in the “backwpup” plugin you are using. You
   would have to remove this via FTP by deleting its directory. Your hoster’s support
   can help you with the connection via FTP.

Viewing 1 replies (of 1 total)

The topic ‘Error after Plugin Installation/update’ is closed to new replies.

## Tags

 * [update error](https://wordpress.org/support/topic-tag/update-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [threadi](https://wordpress.org/support/users/threadi/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/error-after-plugin-installation-update/#post-18376967)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics