Title: Error after submitting comment Last modified: September 14, 2017 --- # Error after submitting comment * [fcbadi](https://wordpress.org/support/users/fcbadi/) * (@fcbadi) * [8 years, 9 months ago](https://wordpress.org/support/topic/error-after-submitting-comment/) * Hi, * I am able to hit the submit button but then the page keeps showing the loading graphic and doesn’t display the comment. A red box shows up but I can’t see any text in it. Screenshot link: [http://bailbondsnetwork.com/wp-content/uploads/2017/09/error.png](http://bailbondsnetwork.com/wp-content/uploads/2017/09/error.png) * After refreshing the page, it displays the post so it technically works but it’s a bad experience. * When I look inside the red box element it shows me this: *
* What could be causing this? I don’t have JetPack Comments. I have GZip Compression plugin enabled but don’t know how to clear the cache if that’s the issue. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-after-submitting-comment%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 10 replies - 1 through 10 (of 10 total) * Thread Starter [fcbadi](https://wordpress.org/support/users/fcbadi/) * (@fcbadi) * [8 years, 9 months ago](https://wordpress.org/support/topic/error-after-submitting-comment/#post-9510355) * Checking in to see if someone knows? * Thread Starter [fcbadi](https://wordpress.org/support/users/fcbadi/) * (@fcbadi) * [8 years, 8 months ago](https://wordpress.org/support/topic/error-after-submitting-comment/#post-9531837) * FYI – I’m not using any cache plugins, only gzip compression via my htaccess file. * Can someone please test and see if they have the same issue leaving a comment, what could be the fix? * [erilame8](https://wordpress.org/support/users/erilame8/) * (@erilame8) * [8 years, 8 months ago](https://wordpress.org/support/topic/error-after-submitting-comment/#post-9534234) * [@fcbadi](https://wordpress.org/support/users/fcbadi/), I’m getting a similar error to yours. * It has all the symptoms you described with one difference: mine actually shows an error message in the red box that says this below * `SyntaxError: JSON.parse: unexpected character at line 1 column 2 of the JSON data` * Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/) * (@gvectors-team) * [8 years, 8 months ago](https://wordpress.org/support/topic/error-after-submitting-comment/#post-9534258) * Thank you for letting us know, we’re currently checking this error… * Thread Starter [fcbadi](https://wordpress.org/support/users/fcbadi/) * (@fcbadi) * [8 years, 8 months ago](https://wordpress.org/support/topic/error-after-submitting-comment/#post-9549014) * Thank you for looking into this. Please note that I am on WordPress version 3.9.20 and using WPDiscuz version 4.0.14. * Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/) * (@gvectors-team) * [8 years, 8 months ago](https://wordpress.org/support/topic/error-after-submitting-comment/#post-9549803) * I’m sorry but it’s hard to support WordPress 3.9. Please install a fresh latest WordPress in some sub-directory and test wpDiscuz. If it works then it’s version compatibility issue. * Thread Starter [fcbadi](https://wordpress.org/support/users/fcbadi/) * (@fcbadi) * [8 years, 8 months ago](https://wordpress.org/support/topic/error-after-submitting-comment/#post-9549915) * Totally understand, was really hoping to use it since I can’t upgrade this website to 4.0+. Is there any way to see if you can spot something? Could you point me to another version for 3.9x that could work? * Thread Starter [fcbadi](https://wordpress.org/support/users/fcbadi/) * (@fcbadi) * [8 years, 8 months ago](https://wordpress.org/support/topic/error-after-submitting-comment/#post-9549953) * The plugin notes state it’s compatible with WordPress 3.8.0 so I’m assuming this should work… I think it would be great to look into still. * Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/) * (@gvectors-team) * [8 years, 8 months ago](https://wordpress.org/support/topic/error-after-submitting-comment/#post-9549970) * We know that, I think this is not just a WP version issue, this is something complex. Other plugins versions, jQuery version, server PHP/MySQL version. I think all is old because of WP core old version. You can install a fresh WP 3.9 and test it with wpDiscuz. * [Tyler Durden](https://wordpress.org/support/users/kitcummings/) * (@kitcummings) * [8 years, 8 months ago](https://wordpress.org/support/topic/error-after-submitting-comment/#post-9552898) * I have the same error for users who are not ‘admin’ level… my site is fully up to date and still in construction * admins can leave comments but subscribers etc the error: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data * tried updating jquery – no luck * any suggestions very welcome! * thanks for great plug! Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Error after submitting comment’ is closed to new replies. * ![](https://ps.w.org/wpdiscuz/assets/icon-256x256.png?rev=1076265) * [Comments - wpDiscuz](https://wordpress.org/plugins/wpdiscuz/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpdiscuz/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpdiscuz/) * [Active Topics](https://wordpress.org/support/plugin/wpdiscuz/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpdiscuz/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpdiscuz/reviews/) * 10 replies * 4 participants * Last reply from: [Tyler Durden](https://wordpress.org/support/users/kitcummings/) * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/error-after-submitting-comment/#post-9552898) * Status: not resolved