Error after the last update

  • denishauser

    (@denishauser)


    3 years, 1 month ago

    With the current update we have the following error: If an already created article is changed and saved again, times loses all technical properties (additional_information).

    Edit: The problem was reproducible on a few items, but not anymore at the moment. Everything was already uptodate before.

    • This topic was modified 3 years, 1 month ago by denishauser.
    • This topic was modified 3 years, 1 month ago by denishauser.
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  • Plugin Support Sandip Mondal – a11n

    (@sandipmondal)

    3 years, 1 month ago

    Hi @denishauser,

    Thank you for bringing the technical properties issue to our attention with the latest update of WooCommerce. We are glad to hear that the issue is no longer reproducible.

    Regarding the issue you experienced, it is possible that the issue was related to caching. In some cases, the cache can cause issues with the display of updated product information.

    To avoid such issues, we recommend clearing the cache after updating WooCommerce to the latest version. You can clear your cache by going to WooCommerce > Status > Tools.

    We hope this information is helpful, and please do not hesitate to contact us if you have any further questions or concerns.

    Thank you for your continued support of WooCommerce!

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