Sorry posted before adding the last part of my message. I have tried a search of this error to see if I could figure it out for myself, but all the other threads dealt with a certain plugin that I don’t use. Is that what I need to be looking for is a plugin that is conflicting with my theme?
Thanks for the help 🙂
Moderator
t-p
(@t-p)
have you tried:
-deactivating ALL plugins temporarily to narrow down the problem. If the problem goes away, activate them individually (one-by-one) to find the problematic plugin.
If you don’t have access to your admin area, try deactivating plugins manually via FTP or phpMyAdmin.
-switching to the unedited default theme (that came with your version of WP) for a moment by renaming your current theme’s folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue.
If you don’t have access to your admin area, then access your server via FTP or SFTP or whatever file management application your host provides.
I have actually done all of those things & the author of the theme seems to be stumped as well. Thank you for taking the time to give me some suggestions 🙂
Moderator
t-p
(@t-p)
what theme are working with? is it a paid theme?
Yes, it’s from themeforest called Big City, they just rolled out a update today. My clients site is http://www.sagesworld.com
Lol it hasn’t since this started after the update lol
I’m sorry but as you are using a commercial theme, you need to seek support from the theme’s vendors.
http://themeforest.net/forums/topic/themeforest/themeforest
I have sought support from them & they can’t figure out the issue either. I didn’t realize that you could only get help here if you were using a free theme.
Where does it state that in the rules, I just read them and no where does it state that the support forum is only for free released themes.
I’m not trying to be troublesome but I read the rules before posting this topic & it did not state anywhere that you could not seek help if using a paid theme.
Moderator
t-p
(@t-p)
Do NOT press moderators or anyone else to help with premium themes. We do NOT support premium themes as you paid for their support when you bought it and it is not our place to keep shady vendors in business. If someone wants to help, that is fine.
http://codex.ww.wp.xz.cn/Forum_Welcome
I didn’t press anyone for anything, I gave the information asked of me. I understand if you personally do not support paid themes, but it is not a forum rule that I cannot seek help here.
I don’t see any reason we can’t help you, but I think you’ll get quicker responses from the theme vendor. Either way, there is not enough code here to debug. I think the reason people are reluctant to help is because the logical question is: can we see your code? Which might not be possible since you paid for your theme and the theme vendor probably doesn’t want you to be posting their code on an open forum since they are trying to sell that code.
All that aside, the problem is in plugin.php which indicates that either the theme is messing with stuff it shouldn’t, or one of your plugins is to blame.
