Title: Error after update.
Last modified: November 13, 2025

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# Error after update.

 *  Resolved [Pat](https://wordpress.org/support/users/patrickhaond/)
 * (@patrickhaond)
 * [7 months ago](https://wordpress.org/support/topic/error-after-update-239/)
 * Hi there.
 * I just updated WooCommerce to the latest version and I got an error when I try
   to access to WooCommerce Home (wp-admin/admin.php?page=wc-admin).
 *     ```wp-block-code
       ChunkLoadError: Loading chunk 5502 failed. (missing: https://mywebsite.com/wp-content/plugins/woocommerce/assets/client/admin/chunks/homescreen.js?ver=87df5e86bde80f36455f)at Lazy at Suspense at Ie (https://mywebsite.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=2769fd019fde2b1b0f43:2:158990)...
       ```
   
 * Any idea ?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Frank Remmy (woo-hc)](https://wordpress.org/support/users/frankremmy/)
 * (@frankremmy)
 * [7 months ago](https://wordpress.org/support/topic/error-after-update-239/#post-18717766)
 * Hi Pat!
 * Thank you for providing the details about the error you’re encountering after
   updating WooCommerce. The “ChunkLoadError: Loading chunk 5502 failed” typically
   indicates that a JavaScript file required for the WooCommerce Admin interface
   did not load correctly, which can happen due to caching issues or incomplete 
   plugin updates.
 * Here are some steps you can try to resolve this:
    - Sometimes stale cached files cause such errors. Clear your browser cache or
      try accessing the WooCommerce Home page in a private/incognito window.
    - If you use any caching plugins on your site (like WP Super Cache, W3 Total
      Cache, or any server-side caching), purge all caches fully.
    - If you use a CDN (Cloudflare, etc.), purge the cache as well to ensure the
      latest assets load.
    - Sometimes, incomplete updates can cause missing files. Download the latest
      WooCommerce version from WooCommerce.com or the WordPress repository, then
      overwrite the plugin files on your server via FTP.
    - To rule out conflicts, try deactivating other plugins and see if the error
      persists.
    - Temporarily switch to a default theme like Storefront or Twenty Twenty-One
      to check if the theme causes any issues.
 * If you continue to experience this after these steps, I’d like to understand 
   your site properly. Please share your System Status Report which you can find
   via `WooCommerce → Status`. Select `Get system report` and then `Copy for support`.
   Once you’ve done that, you can paste it into your reply here. You could copy 
   and paste your reply here or paste it via [https://gist.github.com/](https://gist.github.com/)
   and send the link here.
 * I hope that helps. Let us know if you need anything else.
 *  Thread Starter [Pat](https://wordpress.org/support/users/patrickhaond/)
 * (@patrickhaond)
 * [7 months ago](https://wordpress.org/support/topic/error-after-update-239/#post-18717925)
 * thank you [@frankremmy](https://wordpress.org/support/users/frankremmy/) for 
   your answer!
 * No cache plugin, I cleared browser cache, I tried Storefront theme, I tried to
   Download the latest WooCommerce version using FTP = no change, same problem.
   
   I also disabled all plugin but WooCommerce, same problem.
    -  This reply was modified 7 months ago by [Pat](https://wordpress.org/support/users/patrickhaond/).
 *  Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * (@shahzeenfarooq)
 * [7 months ago](https://wordpress.org/support/topic/error-after-update-239/#post-18717952)
 * Hi there!
 * Thank you for the update.
 * To assist you further, please go to **WooCommerce → Status → Tools** and perform
   the following actions:
    - **WooCommerce transients** – Clear
    - **Expired transients** – Clear
    - **Clear template cache** – Clear
    - **Capabilities** – Reset Capabilities
    - **Clear customer sessions** – Clear
 * After completing these steps, please **clear your browser cache** and check if
   the issue persists.
 * If you still encounter the same issue, I’d like to understand your site setup
   better. Kindly share the following information so we can investigate further:
    - **System Status Report** – found via **WooCommerce > Status**
    - **Fatal error logs** (if any) – found under **WooCommerce > Status > Logs**
 * Please use [Pastebin](https://pastebin.com/) or [GitHub Gist](https://gist.github.com/)
   to share the logs and provide us the link in your reply. Once we have this information,
   we’ll be able to assist you further.
 *  Thread Starter [Pat](https://wordpress.org/support/users/patrickhaond/)
 * (@patrickhaond)
 * [7 months ago](https://wordpress.org/support/topic/error-after-update-239/#post-18718085)
 * thank you [@shahzeenfarooq](https://wordpress.org/support/users/shahzeenfarooq/)
   for your answer.
   I cleared everything in**WooCommerce → Status → Tools** and 
   updated all plugins, finally it works !
 *  [Moses M. (woo-hc)](https://wordpress.org/support/users/mosesmedh/)
 * (@mosesmedh)
 * [7 months ago](https://wordpress.org/support/topic/error-after-update-239/#post-18718290)
 * Superb [@patrickhaond](https://wordpress.org/support/users/patrickhaond/),
 * I’m glad the guidance was helpful and appreciate you following through with it.
   Now that this is resolved, if you found the forum support useful, we’d be grateful
   if you could take a moment to leave a review here: [https://wordpress.org/support/plugin/woocommerce/reviews/#new-post](https://wordpress.org/support/plugin/woocommerce/reviews/#new-post)

Viewing 5 replies - 1 through 5 (of 5 total)

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 * 5 replies
 * 4 participants
 * Last reply from: [Moses M. (woo-hc)](https://wordpress.org/support/users/mosesmedh/)
 * Last activity: [7 months ago](https://wordpress.org/support/topic/error-after-update-239/#post-18718290)
 * Status: resolved