Hi @cfgalvani, it looks like the new plugin version didn’t recognize your previous account details. What was the last plugin version you used before?
I’m having the same issue. I tried deactivating the plugin and activating it again and it didn’t make any difference.
I think it was the last one. I keep all my plugins up to date.
2.6.0 maybe?
Please send me a temporary admin access to [email protected] so I can investigate the issue further on your instance.
Please try to upgrade to version 2.6.2, it should have the patch for your issue. Please let me know if that worked.
It is working fine now!
Thank you!
It was pretty fast! The best support I have ever had! =]
Great! And thanks for the kind words. We understand how frustrating it could be to update a plugin and suddenly have bugs. It’s our duty to resolve those asap.
If you can copy-paste the part – The best support I have ever had! as a review, that could be really awesome!
Just want to confirm that upgrading to 2.6.2 also corrected the issue for me and it’s working fine now.