Title: Error after WordPress update
Last modified: October 9, 2018

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# Error after WordPress update

 *  Resolved [aluwen](https://wordpress.org/support/users/aluwen/)
 * (@aluwen)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/error-after-wordpress-update-3/)
 * I suddenly started to get a PHP error with WP Customer Area, it seems like it
   is untested with the current version of WordPress. It mainly creates problems
   like not being able to publish or update posts, products and pages without first
   having to refresh the page in the browser.
 * Website Configuration
    Wp Customer Area: Version 7.5.2 WordPress 4.9.8 Theme:
   Twenty Seventeen PHP: Version 7.2.9
 * Error
    en(/var/lib/php/session/sess_1fgt95g0i17f2r5ifugc3f7i23, O_RDWR) failed:
   Permission denied (13) in /var/www/vhosts/slimbuddy.co.za/httpdocs/wp-content/
   plugins/customer-area/src/php/core-classes/plugin.class.php on line 350
 * Warning: session_start(): Failed to read session data: files (path: /var/lib/
   php/session) in /var/www/vhosts/slimbuddy.co.za/httpdocs/wp-content/plugins/customer-
   area/src/php/core-classes/plugin.class.php on line 350
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-after-wordpress-update-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Vincent Mimoun-Prat](https://wordpress.org/support/users/vprat/)
 * (@vprat)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/error-after-wordpress-update-3/#post-10763312)
 * Hi,
 * The plugin works properly with the latest WP version. No worries about that.
 * Your error comes from a server configuration problem. You need to have a look
   at the PHP settings and the permissions on the folders which store session information.
 * Regards,
 *  Thread Starter [aluwen](https://wordpress.org/support/users/aluwen/)
 * (@aluwen)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/error-after-wordpress-update-3/#post-10766561)
 * Thank you so much for the assistance, it was indeed a server configuration error
   that was rectified by my hosting provider.
 * I was looking for the problem in the wrong place by thinking it was a WordPress
   update compatibility problem.
 * All is well now and the plugin is functioning as it should.
 * Thank you for providing such an awesome plugin, I could not find a substitute
   with the functionality of your plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error after WordPress update’ is closed to new replies.

 * ![](https://ps.w.org/customer-area/assets/icon-256x256.png?rev=1288039)
 * [WP Customer Area](https://wordpress.org/plugins/customer-area/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/customer-area/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/customer-area/)
 * [Active Topics](https://wordpress.org/support/plugin/customer-area/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/customer-area/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/customer-area/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [aluwen](https://wordpress.org/support/users/aluwen/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/error-after-wordpress-update-3/#post-10766561)
 * Status: resolved