Title: Error and plugin deactivating
Last modified: April 2, 2023

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# Error and plugin deactivating

 *  Resolved [mysticminimalistartisan](https://wordpress.org/support/users/mysticminimalistartisan/)
 * (@mysticminimalistartisan)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/error-and-plugin-deactivating/)
 * So the plugin keeps getting deactivated mysteriously all by itself and on the
   settings page I am getting the following error:
 * **2023-04-02 13:34:25: Scheduled: scanner__launch: WRONG_SITE_RESPONSE ACTION:
   scanner__controller RESPONSE: ”  @media all{@charset “UTF-8”;ul{box-sizing:border-
   box}.screen-reader-text{clip:rect(1px,1px,1px,1px);word-wrap:normal!important;
   border:0;-webkit-clip-path:inset(50%);clip-path:inset(50%);height:1px;margin:-
   1px;overflow:hi”</strong></p>**
 * Help? Especially with the deactivating. Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-and-plugin-deactivating%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * (@eugenecleantalk)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/error-and-plugin-deactivating/#post-16619849)
 * Hello [@mysticminimalistartisan](https://wordpress.org/support/users/mysticminimalistartisan/).
 * Let’s try to clear the plugin database.
 * Please do the following:
   1) WordPress Admin Page —> Settings —> Security by CleanTalk—
   > General Settings —> enable the “Complete Deactivation” option —> Save Changes.
   2) WordPress Admin Page —> Plugins —> Installed plugins —> Security by CleanTalk—
   > Deactivate and then Delete.3) Insert the Access key from your dashboard.
 * If the issue continues to appear, we need additional details about your website.
   Please contact us via our private Ticket System: [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open).
   And could you add there a link to this topic?

Viewing 1 replies (of 1 total)

The topic ‘Error and plugin deactivating’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [eugenecleantalk](https://wordpress.org/support/users/eugenecleantalk/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/error-and-plugin-deactivating/#post-16619849)
 * Status: resolved