Title: Error and Timeouts
Last modified: September 14, 2017

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# Error and Timeouts

 *  Resolved [ChriDi](https://wordpress.org/support/users/chridi/)
 * (@chridi)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-and-timeouts/)
 * Hi,
 * I’ve been having issues with the plugin on a Woocommerce page.
 * I have a Slow App Error log on cloudways and it is scattered with errors like
   the following:
 *     ```
       [14-Sep-2017 06:41:41]  [pool xxxxxx] pid 6011
       script_filename = /home/xxxxxx.cloudwaysapps.com/xxxxxx/public_html/wp-admin/admin-ajax.php
       [0x00007f45cac14910] curl_exec() /home/xxxxxx.cloudwaysapps.com/xxxxxx/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php:1034
       [0x00007f45cac14810] processCurlResponse() /home/xxxxxx.cloudwaysapps.com/xxxxxx/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php:921
       [0x00007f45cac14750] patch() /home/xxxxxx.cloudwaysapps.com/xxxxxx/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/api/class-mailchimp-api.php:726
       [0x00007f45cac14660] updateStoreOrder() /home/xxxxxx.cloudwaysapps.com/xxxxxx/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/processes/class-mailchimp-woocommerce-process-orders.php:53
       [0x00007f45cac14550] iterate() /home/xxxxxx.cloudwaysapps.com/xxxxxx/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/processes/class-mailchimp-woocommerce-abstract-sync.php:112
       [0x00007f45cac144a0] handle() /home/xxxxxx.cloudwaysapps.com/xxxxxx/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/vendor/queue/classes/worker/wp-worker.php:57
       [0x00007f45cac143f0] process_next_job() /home/xxxxxx.cloudwaysapps.com/xxxxxx/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/vendor/queue/classes/worker/wp-http-worker.php:63
       [0x00007f45cac14370] maybe_handle() /home/xxxxxx.cloudwaysapps.com/xxxxxx/public_html/wp-includes/class-wp-hook.php:298
       [0x00007f45cac14280] apply_filters() /home/xxxxxx.cloudwaysapps.com/xxxxxx/public_html/wp-includes/class-wp-hook.php:323
       [0x00007f45cac14200] do_action() /home/xxxxxx.cloudwaysapps.com/xxxxxx/public_html/wp-includes/plugin.php:453
       [0x00007f45cac140e0] do_action() /home/xxxxxx.cloudwaysapps.com/xxxxxx/public_html/wp-admin/admin-ajax.php:101
       ```
   
 * in the apache error log I’m getting:
    `Got error ‘PHP message: PHP Warning: Error
   while sending QUERY packet. PID=5901 in /home/xxxxxx.cloudwaysapps.com/xxxxxx/
   public_html/wp-includes/wp-db.php on line 1877\n’, referer: [https://www.mydomain.ch/wp-admin/admin-ajax.php?action=http_worker&nonce=af594dd3be](https://www.mydomain.ch/wp-admin/admin-ajax.php?action=http_worker&nonce=af594dd3be)
 * Had the same issue with my previous hoster. But it keeps coming back.

Viewing 1 replies (of 1 total)

 *  [mcsupport](https://wordpress.org/support/users/mcsupport/)
 * (@mcsupport)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/error-and-timeouts/#post-9499889)
 * Hey [@chridi](https://wordpress.org/support/users/chridi/),
 * Thank you for reaching out. I really appreciate you sharing with us that detailed
   error log. In order to move forward with this issue and pass this information
   on over to our developers, could you please reply back here with a copy of your
   [WooCommerce System Status Report](https://docs.woocommerce.com/document/understanding-the-woocommerce-system-status-report/),
   the steps you were taking leading up to seeing these errors, and what issue it
   is causing for you with the app. For example, are orders not processing fast 
   enough, are they not syncing at all, etc? As much detail as you can provide would
   really help us out.
 * Thank you – we look forward to reading your response.
 * Pearl

Viewing 1 replies (of 1 total)

The topic ‘Error and Timeouts’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-woocommerce/assets/icon-256x256.png?rev=1509501)
 * [Mailchimp for WooCommerce](https://wordpress.org/plugins/mailchimp-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [mcsupport](https://wordpress.org/support/users/mcsupport/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/error-and-timeouts/#post-9499889)
 * Status: resolved