Title: Error authentication WordPress.com account Last modified: July 11, 2024 --- # Error authentication WordPress.com account * Resolved [rent2888](https://wordpress.org/support/users/rent2888/) * (@rent2888) * [1 year, 11 months ago](https://wordpress.org/support/topic/error-authentication-wordpress-com-account/) * Hola cómo están! * He instalado JetPack en mi sitio web [https://rent288.com](https://rent288.com) ya que es requerimiento al querer configurar Woo Payments. Al querer autenticar la cuenta (porque el sitio figura ya conectado): [https://drive.google.com/file/d/1WN1UpPVTskq9TLhEM1xSQxhcZpm-G7CO/view?usp=sharing](https://drive.google.com/file/d/1WN1UpPVTskq9TLhEM1xSQxhcZpm-G7CO/view?usp=sharing) me aparece el siguiente aviso: [https://drive.google.com/file/d/1YYivLHRVvjG0o62tAxjv259DVgVRxbWk/view?usp=sharing](https://drive.google.com/file/d/1YYivLHRVvjG0o62tAxjv259DVgVRxbWk/view?usp=sharing)“ This WordPress.com account is already connected to another user on this site. Please login to another WordPress.com account to complete the connection” * No comprendo a que se refiere. Este sitio se construyo desde cero, al igual que la cuenta de gmail con la cual se creo la cuenta necesaria de WordPress.com. * He realizado todas las pruebas de compatibilidades de desactivar temas y plugins. Borrar caché, borrar caché y cambiar de navegador, he probado el debug de JetPack y no figura ningun error. * ¿Alguna sugerencia de que puede estar sucediendo? - This topic was modified 1 year, 11 months ago by [rent2888](https://wordpress.org/support/users/rent2888/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-authentication-wordpress-com-account%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/) * (@erania-pinnera) * [1 year, 10 months ago](https://wordpress.org/support/topic/error-authentication-wordpress-com-account/#post-17893312) * Hi there, [@rent2888](https://wordpress.org/support/users/rent2888/), * Thanks for reaching out! I don’t speak Spanish so I used Google Translate to translate your message. Hope that’s okay with you 🙂 * It sounds like you’re having connection issues, specifically when trying to connect Jetpack and your site by using a WordPress.com account which the system indicates as already connected to naother user with that site. * To investigate further, the first thing I’d like to sort out is the overall Jetpack connection, which appears to be broken due to a server block—specifically, we’re seeing [a 503 error code](https://developer.mozilla.org/en-US/docs/Web/HTTP/Status/503)_._ * A web server sends this error when you exceed your server’s resource limits. This may mean that you need to upgrade your server. As mentioned, you will need to contact your hosting provider about this. They can investigate why this is happening on your server and offer suggestions for how to fix it. * Hope that’s all clear! Once that’s fixed, try to reconnect Jetpack by using the account that was erroring (clear your browser cache first!), and let us know how it goes. * Thread Starter [rent2888](https://wordpress.org/support/users/rent2888/) * (@rent2888) * [1 year, 10 months ago](https://wordpress.org/support/topic/error-authentication-wordpress-com-account/#post-17896273) * Hola [@erania-pinnera](https://wordpress.org/support/users/erania-pinnera/) ! Muchas gracias por tu aporte, ya mismo voy a realizar las pruebas necesarias, y te cuento como me va, espero que con eso se solucione, gracias! * Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/) * (@erania-pinnera) * [1 year, 10 months ago](https://wordpress.org/support/topic/error-authentication-wordpress-com-account/#post-17899248) * Hola [@rent2888](https://wordpress.org/support/users/rent2888/), * You are very welcome! Take your time to run your tests, and let us know how it goes. * Speak soon! * Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/) * (@erania-pinnera) * [1 year, 10 months ago](https://wordpress.org/support/topic/error-authentication-wordpress-com-account/#post-17914074) * Hey [@rent2888](https://wordpress.org/support/users/rent2888/)! * Just touching base to check if you have any updates for us. Let us know if so, thanks! * Plugin Support [Tamirat B. (a11n)](https://wordpress.org/support/users/tamirat22/) * (@tamirat22) * [1 year, 10 months ago](https://wordpress.org/support/topic/error-authentication-wordpress-com-account/#post-17932333) * Hello [@rent2888](https://wordpress.org/support/users/rent2888/), * It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers! Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Error authentication WordPress.com account’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 5 replies * 3 participants * Last reply from: [Tamirat B. (a11n)](https://wordpress.org/support/users/tamirat22/) * Last activity: [1 year, 10 months ago](https://wordpress.org/support/topic/error-authentication-wordpress-com-account/#post-17932333) * Status: resolved