Title: Error Authorising Plugin
Last modified: August 19, 2019

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# Error Authorising Plugin

 *  Resolved [LukeHale](https://wordpress.org/support/users/lukehale/)
 * (@lukehale)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/error-authorising-plugin/)
 * Hi ive recently rebuilt and changed the hosting on a clients website. I go to
   authorise the plug in and press the accept button and it comes up with this message:
 * **Not Acceptable!**
    An appropriate representation of the requested resource 
   could not be found on this server. This error was generated by Mod_Security.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-authorising-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Zoho Mail](https://wordpress.org/support/users/zmintegration/)
 * (@zmintegration)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/error-authorising-plugin/#post-11847664)
 * [@lukehale](https://wordpress.org/support/users/lukehale/)
 * The error “Not Acceptable! An appropriate representation of the requested resource
   could not be found on this server. This error was generated by Mod_Security. ”
   will appear if your web hosting company is blocking some kind of requests to 
   their servers.
      There is one Community article which is posted on the WordPress
   Site regarding the same and consultants from WordPress team has addressed the
   issue to that post.   Please go through this Community help page for more details:
   https://wordpress.org/support/topic/not-acceptable-mod_security-error-after-i-
   hit-allow/    Please share this with your web hosting provider and ask them to
   make the necessary changes at their end. After that you shouldn’t be facing any
   issues with the Zoho Mail WordPress plugin.

Viewing 1 replies (of 1 total)

The topic ‘Error Authorising Plugin’ is closed to new replies.

 * ![](https://ps.w.org/zoho-mail/assets/icon-256x256.png?rev=1922694)
 * [Zoho Mail for WordPress](https://wordpress.org/plugins/zoho-mail/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/zoho-mail/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/zoho-mail/)
 * [Active Topics](https://wordpress.org/support/plugin/zoho-mail/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/zoho-mail/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/zoho-mail/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Zoho Mail](https://wordpress.org/support/users/zmintegration/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/error-authorising-plugin/#post-11847664)
 * Status: resolved