Title: Error Backup
Last modified: October 26, 2016

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# Error Backup

 *  [coccio84](https://wordpress.org/support/users/coccio84/)
 * (@coccio84)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/error-backup-2/)
 * Hi
    i have problem with the plugin. I state that is installed on several sites
   and had no problems, but on the last continuous site receive errors.
 * This is log
 * [INFO] BackWPup 3.3.4; A project of Inpsyde GmbH
    [INFO] WordPress 4.6.1 on [http://exokayak.com/](http://exokayak.com/)[
   INFO] Log Level: Normal [INFO] BackWPup job: Exo [INFO] Logfile is: backwpup_log_349e60_2016-
   10-23_03-00-21.html [INFO] Backup file is: backwpup_349e60_2016-10-23_03-00-21.
   zip [23-Oct-2016 03:00:21] 1. Try to backup database … [23-Oct-2016 03:00:22]
   Connected to database d91ri7t3_exo on localhost [23-Oct-2016 03:01:08] Added 
   database dump “d91ri7t3_exo.sql” with 38,33 MB to backup file list [23-Oct-2016
   03:01:08] Database backup done! [23-Oct-2016 03:01:14] 1. Trying to make a list
   of folders to back up … [23-Oct-2016 03:01:30] Added “wp-config.php” to backup
   file list [23-Oct-2016 03:01:30] 1627 folders to backup. [23-Oct-2016 03:01:36]
   1. Trying to create a WordPress export to XML file … [23-Oct-2016 03:01:55] Check
   WP Export file … [23-Oct-2016 03:01:56] WP Export file is a valid WXR file. [
   23-Oct-2016 03:01:56] Added XML export “Exo_kayak_-_Sport_Made_in_Italy.wordpress.
   2016-10-23.xml” with 7,11 MB to backup file list. [23-Oct-2016 03:01:59] 1. Trying
   to generate a file with installed plugin names … [23-Oct-2016 03:01:59] Added
   plugin list file “Exo-kayak-Sport-Made-in-Italy.pluginlist.2016-10-23.txt” with
   3,70 KB to backup file list. [23-Oct-2016 03:01:59] 1. Trying to generate a manifest
   file … [23-Oct-2016 03:01:59] Added manifest.json file with 6,56 KB to backup
   file list. [23-Oct-2016 03:01:59] 1. Trying to create backup archive … [23-Oct-
   2016 03:01:59] Compressing files as ZipArchive. Please be patient, this may take
   a moment. [23-Oct-2016 04:16:03] WARNING: Job restarts due to inactivity for 
   more than 5 minutes. [23-Oct-2016 04:16:04] 2. Trying to create backup archive…[
   23-Oct-2016 04:24:15] WARNING: Job restarts due to inactivity for more than 5
   minutes. [23-Oct-2016 04:24:27] 2. Trying to create backup archive … [23-Oct-
   2016 04:34:52] WARNING: Job restarts due to inactivity for more than 5 minutes.[
   23-Oct-2016 04:35:07] 2. Trying to create backup archive … [23-Oct-2016 04:49:
   59] WARNING: Job restarts due to inactivity for more than 5 minutes. [23-Oct-
   2016 04:50:02] 2. Trying to create backup archive … [23-Oct-2016 04:54:51] WARNING:
   Job restarts due to inactivity for more than 5 minutes. [23-Oct-2016 05:57:26]
   WARNING: Job restarts due to inactivity for more than 5 minutes. [23-Oct-2016
   05:57:29] 3. Trying to create backup archive … [23-Oct-2016 06:03:26] WARNING:
   Job restarts due to inactivity for more than 5 minutes. [23-Oct-2016 06:03:35]
   4. Trying to create backup archive … [23-Oct-2016 06:11:59] WARNING: Job restarts
   due to inactivity for more than 5 minutes. [23-Oct-2016 06:12:14] 5. Trying to
   create backup archive … [23-Oct-2016 06:19:10] WARNING: Job restarts due to inactivity
   for more than 5 minutes. [23-Oct-2016 06:19:12] 4. Trying to create backup archive…[
   23-Oct-2016 06:26:19] WARNING: Job restarts due to inactivity for more than 5
   minutes. [23-Oct-2016 06:26:29] 5. Trying to create backup archive … [23-Oct-
   2016 06:37:51] WARNING: Job restarts due to inactivity for more than 5 minutes.[
   23-Oct-2016 06:37:51] ERROR: Step aborted: too many attempts! [23-Oct-2016 06:
   37:51] 1. Try to send backup file to Dropbox … [23-Oct-2016 06:37:52] Authenticated
   with Dropbox of user: Enrico Sivori [23-Oct-2016 06:37:52] Uploading to Dropbox…[
   23-Oct-2016 06:37:53] 1. Trying to check database … [23-Oct-2016 06:37:54] Database
   check done! [23-Oct-2016 06:37:54] ERROR: Job has ended with errors in 13053 
   seconds. You must resolve the errors for correct
 * Thanks

Viewing 1 replies (of 1 total)

 *  [Christina Fuchs](https://wordpress.org/support/users/vanvox/)
 * (@vanvox)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/error-backup-2/#post-8452073)
 * Hi,
 * please first have a look to our tutorial [http://docs.backwpup.com/article/157-job-restarts-due-to-inactivity-for-more-than-5-minutes](http://docs.backwpup.com/article/157-job-restarts-due-to-inactivity-for-more-than-5-minutes)
   and experiment with the Maximum script execution time as described there.
 * If this does not solve your problem, you could try to exclude folders from backup
   and find out, which folder is causing the problem. Large files and backing up
   your backup could lead to failure.
 * Regards Christina

Viewing 1 replies (of 1 total)

The topic ‘Error Backup’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Christina Fuchs](https://wordpress.org/support/users/vanvox/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/error-backup-2/#post-8452073)
 * Status: not resolved