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  • Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    sorry for the delay with my response here.

    If you still have the issue, please try to reset the Facebook connection with following steps:

    1. Go into your Facebook account -> Settings -> Business integrations, find the app Pixel Caffeine and remove it (don’t worry, you won’t lose anything);
    2. Go in the admin of the plugin -> General Settings
    3. Open the “Advanced Box” box at the bottom of the page
    4. Scroll down and click into the button “Reset Facebook Connection” (again, you won’t lose anything)
    5. Make a new Facebook login and confirm all permissions

    Then, try again to operate in the product catalog.

Viewing 1 replies (of 1 total)

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