Title: Error : Cannot access file – Litespped Browser cache Last modified: April 22, 2024 --- # Error : Cannot access file – Litespped Browser cache * Resolved [nomadeaevasion](https://wordpress.org/support/users/nomadeaevasion/) * (@nomadeaevasion) * [2 years, 1 month ago](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/) * Hello, * I’m getting the following error when I try to load the ebook (embed) on my [website](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/nomadea-evasion.fr?output_format=md): * > [View post on imgur.com](https://imgur.com/lvNbxCc) * I use Litespeed Cache to improve loading speed. I noticed that by deactivating the browser cache option, the loading error disappeared. I really want to keep this option activated for obvious performance reasons. * I haven’t found any documentation on this subject. What should I do? - This topic was modified 2 years, 1 month ago by [nomadeaevasion](https://wordpress.org/support/users/nomadeaevasion/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-cannot-access-file-litespped-browser-cache%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [DearHive](https://wordpress.org/support/users/dearhive/) * (@dearhive) * [2 years, 1 month ago](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/#post-17706128) * Hi, * We too use LiteSpeed on our live and demo server and have no issues. * This is not common so there are no documentation required. Does this occur on only one PDF or is it persistent with other PDFs too? * There was one edge case specific to o2Switch hosting. But even on their server this was not a sure shot issue. Are you using them? * Best Regards, DearHive * Thread Starter [nomadeaevasion](https://wordpress.org/support/users/nomadeaevasion/) * (@nomadeaevasion) * [2 years, 1 month ago](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/#post-17711740) * Hi, * Thank you for your reply. * This occurs with other PDFs as well. * I use o2switch as my hosting provider. * Best regards, Benoit * Thread Starter [nomadeaevasion](https://wordpress.org/support/users/nomadeaevasion/) * (@nomadeaevasion) * [2 years, 1 month ago](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/#post-17728537) * Hi, I’m writing to you again as I didn’t get a reply to my last message. Do you have a solution for me?Best regards,Benoit * Plugin Author [DearHive](https://wordpress.org/support/users/dearhive/) * (@dearhive) * [2 years, 1 month ago](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/#post-17729118) * Hi [@nomadeaevasion](https://wordpress.org/support/users/nomadeaevasion/) , * We do not have solution for this case. The only workaround is to disable LS cache for pdf files. * Best Regards, * DearHive * Thread Starter [nomadeaevasion](https://wordpress.org/support/users/nomadeaevasion/) * (@nomadeaevasion) * [2 years, 1 month ago](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/#post-17730999) * Hi [@dearhive](https://wordpress.org/support/users/dearhive/) * Could you tell me how to do it? In the exclusion rules, I added “.pdf$” to “Do not cache URIs” but it didn’t work. * Thanks for your help 😀 Best regards,Benoit * Thread Starter [nomadeaevasion](https://wordpress.org/support/users/nomadeaevasion/) * (@nomadeaevasion) * [2 years, 1 month ago](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/#post-17735218) * Hello, * I’ve excluded the PDF file (/wp-content/uploads/2024/03/carnet-demo-ouest-americain. pdf) from caching but it doesn’t work. What solution do you suggest? * Best regards, Benoit * Plugin Author [DearHive](https://wordpress.org/support/users/dearhive/) * (@dearhive) * [2 years, 1 month ago](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/#post-17740324) * Hi, * After many iterations we landed on some clues. * > After some research and test, there is in htaccess the line written by LS cache > when Browser cache is active : ExpiresByType application/pdf A31557600 > When > I set this to 0 (ExpiresByType application/pdf A0), cache is no more active > for PDF and it works in partial loading. * Try setting the ExpiresByType value to A0 * > [View post on imgur.com](https://imgur.com/5cltEqD) * Best Regards, DearHive - This reply was modified 2 years, 1 month ago by [DearHive](https://wordpress.org/support/users/dearhive/). * Thread Starter [nomadeaevasion](https://wordpress.org/support/users/nomadeaevasion/) * (@nomadeaevasion) * [2 years, 1 month ago](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/#post-17746918) * Hi, * Thank you very much for your feedback. I followed your instructions and it seems to work perfectly! Great! * Best regards, Benoît * Plugin Author [DearHive](https://wordpress.org/support/users/dearhive/) * (@dearhive) * [2 years, 1 month ago](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/#post-17746929) * Hi, * Happy to know it worked and solved the issue. 🙂 Apologies for taking longer to find a solution since this was a edge case and tricky to replicate. * Have a good day! * DearHive * P.S. When you have free time, feel free to leave a review and help us grow. It means a lot to us 🙂 * [https://wordpress.org/support/plugin/3d-flipbook-dflip-lite/reviews/#new-post](https://wordpress.org/support/plugin/3d-flipbook-dflip-lite/reviews/#new-post) Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Error : Cannot access file – Litespped Browser cache’ is closed to new replies. * ![](https://ps.w.org/3d-flipbook-dflip-lite/assets/icon-128x128.gif?rev=3175518) * [DearFlip - PDF Flipbook, 3D Flipbook, PDF embed, PDF viewer](https://wordpress.org/plugins/3d-flipbook-dflip-lite/) * [Frequently Asked Questions](https://wordpress.org/plugins/3d-flipbook-dflip-lite/#faq) * [Support Threads](https://wordpress.org/support/plugin/3d-flipbook-dflip-lite/) * [Active Topics](https://wordpress.org/support/plugin/3d-flipbook-dflip-lite/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/3d-flipbook-dflip-lite/unresolved/) * [Reviews](https://wordpress.org/support/plugin/3d-flipbook-dflip-lite/reviews/) ## Tags * [cache](https://wordpress.org/support/topic-tag/cache/) * [Loading error](https://wordpress.org/support/topic-tag/loading-error/) * 9 replies * 2 participants * Last reply from: [DearHive](https://wordpress.org/support/users/dearhive/) * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/error-cannot-access-file-litespped-browser-cache/#post-17746929) * Status: resolved