Title: Error Cannot create references to/from string offsets
Last modified: December 5, 2020

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# Error Cannot create references to/from string offsets

 *  [gugertmk](https://wordpress.org/support/users/gugertmk/)
 * (@gugertmk)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-cannot-create-references-to-from-string-offsets/)
 * Hi I was trying to get to the admin login and I get the error Cannot create references
   to/from string offsets. I did not set up my companies website but have been updating
   information in it and have not had any problems getting into it until now. I 
   saw an older reference to this error but do not know how to get into it to fix
   it. Help
    -  This topic was modified 5 years, 6 months ago by [James Huff](https://wordpress.org/support/users/macmanx/).
      Reason: redundant link removed
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-cannot-create-references-to-from-string-offsets%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-cannot-create-references-to-from-string-offsets/#post-13749320)
 * Try [manually resetting your plugins](https://wordpress.org/support/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), navigate to /wp-content/themes/
   and rename the directory of your currently active theme. This will force the 
   default theme to activate and hopefully rule-out a theme-specific issue (theme
   functions can interfere like plugins).
 *  Thread Starter [gugertmk](https://wordpress.org/support/users/gugertmk/)
 * (@gugertmk)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-cannot-create-references-to-from-string-offsets/#post-13749515)
 * Thank you James
    But how exactly do I get to phpMyAdmin? Sorry I am new to this.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-cannot-create-references-to-from-string-offsets/#post-13749732)
 * You’ll find phpMyAdmin in your hosting account’s control panel. You may need 
   to consult your hosting provider’s documentation for specifics.
 *  Thread Starter [gugertmk](https://wordpress.org/support/users/gugertmk/)
 * (@gugertmk)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-cannot-create-references-to-from-string-offsets/#post-13749758)
 * How do I find out who is hosting our website?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-cannot-create-references-to-from-string-offsets/#post-13749763)
 * They’re the people you pay yearly or monthly to host your site, and if you stop
   paying, your site will go offline, so it’s pretty important to know who that 
   is.
 * You might need to check with the company you’re working on this for about this.
 *  Thread Starter [gugertmk](https://wordpress.org/support/users/gugertmk/)
 * (@gugertmk)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-cannot-create-references-to-from-string-offsets/#post-13749781)
 * Thanks I will check with accounting.
    I just figured there would be an easy way.
   Again thank you for the help.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-cannot-create-references-to-from-string-offsets/#post-13749788)
 * Usually [https://www.whoishostingthis.com/](https://www.whoishostingthis.com/)
   is the easy way, but it looks like your site is hosted with a reseller, so it’s
   a bit of a dead end.
 *  Thread Starter [gugertmk](https://wordpress.org/support/users/gugertmk/)
 * (@gugertmk)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/error-cannot-create-references-to-from-string-offsets/#post-13749797)
 * Thanks

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Error Cannot create references to/from string offsets’ is closed to new
replies.

## Tags

 * [Admin page error](https://wordpress.org/support/topic-tag/admin-page-error/)

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 8 replies
 * 2 participants
 * Last reply from: [gugertmk](https://wordpress.org/support/users/gugertmk/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/error-cannot-create-references-to-from-string-offsets/#post-13749797)
 * Status: not resolved

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