Title: error Cannot retrieve data while importing
Last modified: July 1, 2023

---

# error Cannot retrieve data while importing

 *  [moemago](https://wordpress.org/support/users/moemago/)
 * (@moemago)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/error-cannot-retrieve-data-while-importing/)
 * When importing from aliexpress it says:
 * Cannot retrieve data.
 * Service unavailable. Please try again later
 * Already tried to update everything and reinstall.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [asamila00](https://wordpress.org/support/users/asamila00/)
 * (@asamila00)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/error-cannot-retrieve-data-while-importing/#post-16866389)
 * I have the same issue. Tried multiple browsers. Reinstalled.
 *  [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * (@angelagrey)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/error-cannot-retrieve-data-while-importing/#post-16867338)
 * Hi, [@moemago](https://wordpress.org/support/users/moemago/) and [@asamila00](https://wordpress.org/support/users/asamila00/)
 * Thank you for reaching out to us.
 * Please try on a different device. E.g. you’re using it on Mac, please try again
   on a Window device.
 * Or try using another Google account with a different ID.
 * Please let me know if the issue remains after trying my suggestion.
 * Best regards.
 *  [Maria francisca mairata costa](https://wordpress.org/support/users/amara80/)
 * (@amara80)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/error-cannot-retrieve-data-while-importing/#post-16879771)
 * No puedo importar productos desde Aliexpress pone no se puede recuperar datos
   y servicion no disponible
 *  [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * (@angelagrey)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/error-cannot-retrieve-data-while-importing/#post-16899258)
 * Hi @@amara80
 * If changing device/Google ID does not help, please send me an email to: [support@villatheme.com](https://wordpress.org/support/topic/error-cannot-retrieve-data-while-importing/support@villatheme.com?output_format=md),
   I’ll be checking on your site.
 *  [beautyglamourista](https://wordpress.org/support/users/beautyglamourista/)
 * (@beautyglamourista)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/error-cannot-retrieve-data-while-importing/#post-16949373)
 * Hello i have the same problem how can fix it??
 * “Cannot retrieve data.Service unavailable. Please try again later”
    -  This reply was modified 2 years, 10 months ago by [beautyglamourista](https://wordpress.org/support/users/beautyglamourista/).
 *  [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * (@angelagrey)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/error-cannot-retrieve-data-while-importing/#post-16951494)
 * Hi, [@beautyglamourista](https://wordpress.org/support/users/beautyglamourista/)
 * First, please ensure your “Ship to” Currency is USD: [https://prnt.sc/ITIKyVY-2FB_](https://prnt.sc/ITIKyVY-2FB_)
 * If it is and the issue remains, please try my suggestion above.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘error Cannot retrieve data while importing’ is closed to new replies.

 * ![](https://ps.w.org/woo-alidropship/assets/icon-128x128.gif?rev=3080898)
 * [ALD - Dropshipping and Fulfillment for AliExpress and WooCommerce](https://wordpress.org/plugins/woo-alidropship/)
 * [Support Threads](https://wordpress.org/support/plugin/woo-alidropship/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-alidropship/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-alidropship/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-alidropship/reviews/)

 * 6 replies
 * 5 participants
 * Last reply from: [angelagrey](https://wordpress.org/support/users/angelagrey/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/error-cannot-retrieve-data-while-importing/#post-16951494)
 * Status: not resolved