Title: ERROR: Can’t save dbinstall data file
Last modified: September 29, 2022

---

# ERROR: Can’t save dbinstall data file

 *  Resolved [Johannes](https://wordpress.org/support/users/fumow/)
 * (@fumow)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/error-cant-save-dbinstall-data-file/)
 * Hi, I’m trying for the tenth time now using Duplicator on multiple providers,
   but every time I get errors and the migration doesn’t complete.
 * While installing in Step 2 I get
    `ERROR: Can't save dbinstall data file`
 * and in the other fields:
 *     ```
       Server Code: 200
       Status: success
       Response: {"success":false,"message":"Can't save dbinstall data file","errorContent":{"pre":"EXCEPTION ERROR: Can't save dbinstall data file\n\tFILE:\/homepages\/22\/d564600118\/htdocs\/clickandbuilds\/newwebsite\/dup-installer\/ctrls\/classes\/class.ctrl.dbinstall.php[369]\n\tTRACE:\n#0 \/homepages\/22\/d564600118\/htdocs\/clickandbuilds\/newwebsite\/dup-installer\/ctrls\/classes\/class.ctrl.dbinstall.php(112): DUPX_DBInstall->saveData()\n#1 \/homepages\/22\/d564600118\/htdocs\/clickandbuilds\/newwebsite\/dup-installer\/ctrls\/classes\/class.ctrl.dbinstall.php(94): DUPX_DBInstall->initData()\n#2 \/homepages\/22\/d564600118\/htdocs\/clickandbuilds\/newwebsite\/dup-installer\/ctrls\/classes\/class.ctrl.dbinstall.php(84): DUPX_DBInstall->__construct()\n#3 \/homepages\/22\/d564600118\/htdocs\/clickandbuilds\/newwebsite\/dup-installer\/ctrls\/classes\/class.ctrl.ajax.php(210): DUPX_DBInstall::getInstance()\n#4 \/homepages\/22\/d564600118\/htdocs\/clickandbuilds\/newwebsite\/dup-installer\/ctrls\/classes\/class.ctrl.ajax.php(92): DUPX_Ctrl_ajax::actions('dbinstall')\n#5 \/homepages\/22\/d564600118\/htdocs\/clickandbuilds\/newwebsite\/dup-installer\/main.installer.php(56): DUPX_Ctrl_ajax::controller()\n#6 {main}","html":""}}
       ```
   
 * and
 *     ```
       EXCEPTION ERROR:  Can't save dbinstall data file
       	FILE:/homepages/22/d564600118/htdocs/clickandbuilds/newwebsite/dup-installer/ctrls/classes/class.ctrl.dbinstall.php[369]
       	TRACE:
       #0 /homepages/22/d564600118/htdocs/clickandbuilds/newwebsite/dup-installer/ctrls/classes/class.ctrl.dbinstall.php(112): DUPX_DBInstall->saveData()
       #1 /homepages/22/d564600118/htdocs/clickandbuilds/newwebsite/dup-installer/ctrls/classes/class.ctrl.dbinstall.php(94): DUPX_DBInstall->initData()
       #2 /homepages/22/d564600118/htdocs/clickandbuilds/newwebsite/dup-installer/ctrls/classes/class.ctrl.dbinstall.php(84): DUPX_DBInstall->__construct()
       #3 /homepages/22/d564600118/htdocs/clickandbuilds/newwebsite/dup-installer/ctrls/classes/class.ctrl.ajax.php(210): DUPX_DBInstall::getInstance()
       #4 /homepages/22/d564600118/htdocs/clickandbuilds/newwebsite/dup-installer/ctrls/classes/class.ctrl.ajax.php(92): DUPX_Ctrl_ajax::actions('dbinstall')
       #5 /homepages/22/d564600118/htdocs/clickandbuilds/newwebsite/dup-installer/main.installer.php(56): DUPX_Ctrl_ajax::controller()
       #6 {main}
       ```
   
 * Can you please advise me what I can do?
 * Thanks a lot!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/error-cant-save-dbinstall-data-file/#post-16056343)
 * Hey [@fumow](https://wordpress.org/support/users/fumow/)
 * Thanks for the feedback! There are a few items in the FAQ that may provide a 
   solution to this issue, this one may get you going.
 *  – How to resolve Database related build issues?
    – [https://snapcreek.com/duplicator/docs/faqs-tech/#faq-package-150-q](https://snapcreek.com/duplicator/docs/faqs-tech/#faq-package-150-q)
 * See Issue A
 * If you would like to submit a [support ticket](https://snapcreek.com/ticket) 
   for this issue we can have a closer look at your setup. Please provide a link
   to this forum thread when submitting the ticket.
 * Hope this helps~
 *  Thread Starter [Johannes](https://wordpress.org/support/users/fumow/)
 * (@fumow)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/error-cant-save-dbinstall-data-file/#post-16057780)
 * Hi [@corylamleorg](https://wordpress.org/support/users/corylamleorg/)
 * Thanks, now I’m getting this:
 * AJAX ERROR! STATUS:500 Internal Server Error
    Please try again an issue has occurred.
 * I will send a support ticket, thanks!
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/error-cant-save-dbinstall-data-file/#post-16059868)
 * ok thanks for the update, a support engineer should be getting in contact with
   you early next week…

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘ERROR: Can’t save dbinstall data file’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/error-cant-save-dbinstall-data-file/#post-16059868)
 * Status: resolved